Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
News & Events
The UCL Moodle Summer Snapshot and Upgrade is taking place between 5pm Friday 22nd July and 12pm Wednesday 27th July 2016.
This message is for UCL staff and students who have received an email with the subject “New gas & electricity bill” followed by your name or your name followed by “Your gas & electricity bill”.
All access to Staff WTS and WTS2010 will be removed after the 31st of July 2016. Please begin using the replacement, Desktop@UCL Anywhere, as soon as possible.
Over the next few weeks ISD will be making changes to the way UCL email is received into Office365 and how spam detection and rejection is applied. In addition, there will be a change to the scanning and blocking of high risk attachments.