UCL Information Services Division


Information Services Division

Central IT services for all UCL students and staff

Infiormation Services Division - Central IT Services for UCL staff & students

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Change your password

Connect your device to WiFi

Log in to email (Outlook Web Access)

Remote access to Desktop@UCL

Log in to Moodle

Our Services

Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

Please enter a search term

ISD Service Desk

IT for the Institute of Education

IT for IOE

If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.

Service News

Alumni, Campaign and Donation website Outage 18th May 0700 to 1200

The UCL Alumni website, UCL Campaign website, Online Donation & Event Booking forms are currently undergoing routine maintenance and will be unavailable from 0700 until 1200 GMT on 18th May 2017. If you have an urgent enquiry please email alumni@ucl.ac.uk.

The internal UCL MySupporters database is also affected by this planned outage. UCL staff please refer to the email sent to all users, or contact dp-daro@ucl.ac.uk

IT incident 5 May 2017 – a response from ISD and Estates

We wanted to update UCL staff and students following the major loss of IT services on Friday 5 May 2017. Firstly, we want to apologise for the significant impact this had on staff and students’ ability to work across the whole university. We all rely on this technology round the clock and any loss of service is frustrating.

Monday 15 May 2017 - Cyber Threat

As you will have seen from the news over the weekend, many organisations across the world, including the NHS, have been hit by a large cyber-attack.

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