Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
News & Events
All wireless services should be considered unavailable from 7am to 8am on Monday 25th , Tuesday 26th, Wednesday 27th, Thursday 28th and Friday 29th April whilst an upgrade is installed.
The Digital Presence team are pleased to announce the launch of a new design for UCLGo! UCL students helped us to choose their favourite design from a selection of three by voting as they passed through the main campus last term.
In the new-look app, we have responded to user feedback and created a more up-to-date and visually pleasing interface with clear and accessible links to key UCL services.
The DeMISt Admissions application is being retired in 2016 which means it will no longer be accessible. The UCLSelect application provides replacement functionality and is fully supported. The main reason for retiring DeMISt Admissions now is that the platform it runs on (Staff WTS) is being retired in 2016. Though the actual date is yet to be announced, the current target date to retire Staff WTS is mid-July 2016. Support for DeMISt Admissions ceased on 11 April 2016. You may still be able to access DeMISt Admissions but your access to DeMISt Admissions will cease when the WTS platform is retired.
ISD has contacted those departments where we know DeMISt Admissions is still being used. If you still make use of DeMISt Admissions, support is available to help you migrate to UCLSelect as follows:
This is a call to submit requests for any new applications required to be installed, or upgraded on desktop@UCL and desktop@UCL Anywhere for Teaching by the start of Term 1 in September 2016 and Term 2 in January 2017 by Friday the 6th of May 2016 by completing our Software Request Form.