Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
As part of UCL’s Data Centre Migration Programme, we will be making a change to our web infrastructure this Saturday (January 20). As a result of this work, there will be some disruption to accessing pages on the UCL website and to UCL password change requests.
Update: Wednesday 13 December 10am
Update: Service restored 10:30am 20 December 2017. Silva migration 19 December 2017 - Silva websites and CMS
Update: 20 December 10:30am
SITS is a key component of Portico, the UCL Student Information Service, which is used by all students to enrol, register for modules and electives, record skills development, assessment, progression and awards. Annual upgrades to these crucial systems ensure that they continue to run smoothly and efficiently.
The annual SITS upgrade will take place from 4pm on Thursday 7 December until 10am on Monday 11 December 2017.
All student and staff users should be aware that Portico and SITS will be unavailable during this timeframe.
Following the upgrade, the appearance of both Portico and SITS will remain unchanged, and all functions will operate as previously.
If you have any questions, please contact email@example.com.