UCL Information Services Division


Information Services Division

Central IT services for all UCL students and staff

Infiormation Services Division - Central IT Services for UCL staff & students

Most Popular

Change your password

Connect your device to WiFi

Log in to Moodle

Log in to email (Outlook Web Access)

Remote access to Desktop@UCL

Find out about IT services at UCL

Welcome to UCL! This is your guide to central IT services at UCL to get you up and running with your IT account.

Our Services

Help & Self-service Resources

How to guides

We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.

Please enter a search term

ISD Service Desk

IT for the Institute of Education

IT for IOE

If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.

Service News

Disruption to UCL password changes and web pages - 20 January

As part of UCL’s Data Centre Migration Programme, we will be making a change to our web infrastructure this Saturday (January 20). As a result of this work, there will be some disruption to accessing pages on the UCL website and to UCL password change requests. 

SITS annual upgrade from 4pm Thursday 7 December - 10am Monday 11 December

SITS is a key component of Portico, the UCL Student Information Service, which is used by all students to enrol, register for modules and electives, record skills development, assessment, progression and awards. Annual upgrades to these crucial systems ensure that they continue to run smoothly and efficiently.

The annual SITS upgrade will take place from 4pm on Thursday 7 December until 10am on Monday 11 December 2017.

All student and staff users should be aware that Portico and SITS will be unavailable during this timeframe.

Following the upgrade, the appearance of both Portico and SITS will remain unchanged, and all functions will operate as previously.

If you have any questions, please contact portico-upgrade@ucl.ac.uk.

 More About ISD