Information Services Division
Central IT services for all UCL students and staff
Help & Self-service Resources
How to guides
We’ve created “How to” guides for all our key services. Use the search bar below to find what you are looking for or search by category. If you can’t find anything helpful then contact the Service Desk for assistance.
If you are a student or member of staff at the Institute of Education (IOE) then there is a section of the website dedicated to the IT services available to you.
The Public LDAP directory service accessed on ldap-server.ucl.ac.uk should be considered at risk tomorrow from 0800 until 1300 as we migrate the service. The migration should not cause any affect to end users but please bear with any occasionally failed connections during the morning of 8 December 2016.
The upgrade to Portico SITS 9.2 has been successfully completed. The system has been restarted and is now available.
Digital Presence are pleased to announce the launch of the first two UCL websites to be built in Drupal, the new content management system: the Brain Sciences faculty site and the Teaching and Learning portal.
ISD recently launched a new way to manage you UCL password.