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News and Updates

Closure dates over the Easter break

The Student Centre will be closed from 4pm Wednesday 1st April 2015 and re-opens at 10am on Wednesday 8th April 2015. During the Easter break, UCL will be closed from Thursday 02 April 2015 to Wednesday 08 April 2015 therefore please note that staffing and services at UCL will be reduced during this time.

Over the Easter period there is plenty of support still available to you:

  • If you are a student currently abroad and you require emergency assistance please contact your travel insurance provider on the emergency number + 44 (0) 1273 400 850. For helpful information to assist you while you are abroad visit www.ucl.ac.uk/studyabroad/while-abroad.

If an incident happens during this period or indeed at any time it should be reported to UCL Security by calling 222 internally or externally using 020 7679 3333.

If you feel alone or sad make sure you speak to a relative, friend or even call the Samaritans. The Samaritans can be contacted on 08457 909090 at any time and everything is discussed in confidence.

In an emergency, always phone 999 or make your way to the Accident and Emergency Department at your local hospital. The closest Accident and Emergency Department to UCL is at University College Hospital located on Euston Road.

Further information about support available to students over Easter can be found at www.ucl.ac.uk/current-students/current_student_news/easter2015

On behalf of the Student Centre, we would like to wish you a happy and enjoyable Easter break!

Student Status Letters available ONLINE!
If you are a current UCL student enrolled on a programme of study at UCL, you can now print out your own Statement of Student Status letter or an Opening a bank account letter via Portico. Just log into Portico and click on the Statement of Student Status link on your Portico home page.

For UCL Alumni students you can visit the Student Centre (between the opening hours of 10am - 4pm) with some form of photo identification such as your passport or UK driver's licence and we will give you a statement of student status or you can email studentstatus@ucl.ac.uk with your name, student number, the letter you require and the address you would like the statement posted to.

About Us

What is the Student Centre?

The Student Centre is part of UCL's Student Support and Wellbeing services and offers information and support to students enrolled on programmes of study at UCL and UCL alumni.

Where is the Student Centre?

The Student Centre is located on the ground floor of the Chadwick Building on the Gower Street Campus. As you enter the main gate from Gower Street the Chadwick Building is the large building on your right. Just past the Front Lodge Reception on your right you will see a large glass door which leads into the Chadwick Building. You can reach the door via steps or a ramp. The Student Centre is through this door and is the first room on your right. For fees and funding enquiries, please go to the first room on your left.

You can see the location on the campus map at grid reference C2.

The IOE Student Support Centre is located on Level 4 of the IOE, opposite the coffee shop. During the transition of the IOE Student Support Centre and UCL Student Centre merge of services, prospective and current IOE students are advised to refer to the IOE Student Support Centre.

When are we open?

We are open 10am to 4pm Monday-to-Friday excluding college closure days and public holidays. For further information, please see http://www.ucl.ac.uk/staff/term-dates/. Please note the Student Centre will be closed from 4pm Wednesday 1st April 2015 and re-opens at 10am on Wednesday 8th April 2015.

The IOE Student Support Centre opening hours are Monday to Thursday from 10am to 5pm and Friday from 10am to 4.30pm. During opening hours you can also call the IOE Enquiries line on +44 (0) 207 612 6100. Please note on Monday, Wednesday and Thursday the phone line is open from 9.30am to 5pm, 11am to 5pm on Tuesday and 9.30am to 4.30pm on Friday. Please note the IOE Student Support Centre will be closed from 4pm Wednesday 1st April 2015 and re-opens at 10am on Wednesday 8th April 2015. For more information about the IOE Student Support Centre and any 2015 closure dates please visit: www.ioe.ac.uk/studentInformation/1057.html

What services do we provide?

Our staff can answer questions about Graduation Ceremonies, International Student Welfare Issues, Research Degrees, Study Abroad and changes to your Student Record. There is also a Graduate Admissions representative based here.

If a Student Centre member of staff is unable to answer your question they will signpost you to the correct website/office/department/person to assist you.

Some Useful Links:

I would like some information about culture, welfare and events for International students.

I am a New Student to UCL.

I am an Affiliate Student.

I would like some more information about the Graduate School.

I would like some information about Student Support offered by UCL.

I would like to contact Student Disability Services.

I have a Fees/Funding issue.

I would like some advice and need to contact Rights and Advice.

I am having problems with Portico and need to contact Portico Services Support.

I would like to register to vote

Page last modified on 25 mar 15 17:04 by Tracey P Smith