You Shape UCL


National Student Survey (NSS)

The NSS is used to inform future students about courses and universities across the UK.

You may have heard of the National Student Survey already as every final year undergraduate in the UK is invited to participate. 

National Student Survey 2020

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NSS 2020 ran from 6 January to 30 April, and 67% of eligible students completed the survey. 

Feedback from the NSS and other student surveys is vital in driving improvements at UCL. The You Shaped UCL campaign includes examples of how you've benefitted from feedback in previous editions of the survey. 


National Student Survey 2019

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The NSS ran at UCL between January and April 2019, with 69% of eligible students completing the survey. This compares to 61% of eligible students the previous year. 

UCL's overall results were encouraging, with overall student satisfaction rising to 82%.

There were also rises in student satisfaction with Assessment & Feedback, Teaching and Student Voice at UCL. 

Professor Anthony Smith, UCL Vice-Provost (Education & Student Affairs), said: "Students are at the heart of what we do, so we have to know what they think about their UCL journey.  We gather their opinions in many different ways – via NSS and other surveys, and through more than 1,000 students on our consultation panel and our network of fantastic student representatives.

"Their feedback informs the improvements we are making to education and the student experience at UCL, for example by enhancing our teaching, strengthening our support for health and wellbeing, and transforming our central London campus.

"So we’re very pleased to see that the work we’re doing, guided by UCL’s Education Strategy 2016-21, is beginning to have a positive impact on our students. There is much more to do, but today’s results confirm that we are on the right track."

You can find more information here on how student feedback is being used to shape UCL.