Professional Services Hub

What is the PS Hub?

The Professional Services (PS) Hub provides the UCL community with a single point of contact for a range of essential, cross-institutional services. The PS Hub team is made up of a number of key professional services colleagues from across UCL who have moved to 1 St Martin’s Le Grand (1SMLG).

Bringing together teams into an integrated unit in a single location the PS Hub is able to:

• Provide the UCL community with a single point of contact for queries relating to Hub services.
• Make delivering services easier by co-locating teams who need to interact frequently.
• Continually improve processes and systems, leading to better service quality and satisfaction.
• Retain and deepen functional expertise (HR, Finance etc.) while providing new opportunities for PS staff to expand their experience beyond a single service area.
• Maximise the space on the Bloomsbury estate for academic activities by co-locating services outside of Bloomsbury that do not require frequent face to face interaction with academic staff and students. Teams in the PS Hub will continue to work in close partnership with colleagues in other parts of Professional Services and in academic areas.