Student and Registry Services


ECs continuous improvement

Find out about EC system enhancements that have been made so far and tell us about your suggestions for further improvement.

Do you have a suggestion for improvement to the EC system? Complete our EC suggestion for improvement form to tell us more!

EC suggestion for improvement form

The following enhancements are planned or have been made since January 2023:  

System enhancements

Now live​

  • Record Decision screen: Notes for student text box larger, and line breaks now save as basic formatting.  
  • Viewing list of claims screen: 'Last Viewed' by user column has been added, to keep track of when the user last viewed a claim. This updates each time the user goes into a claim.  
  • Viewing list of claims screen: 'Comments Column' has been added to keep track of a) how many comments the user has added, b) how many panellists have added comments c) total number of comments on a claim. This will help panellists to track which claims need to be reviewed / followed up / have a decision made.  
  • Viewing list of claims screen: Filters, sorting, and text searches will now be remembered if a user has added filters. So when viewing a claim and coming back to the list of all claims, any filters/sorts/searches will be remembered. This will help panellists when processing claims.
  • EC history page shows all claims that a student has created and discussions / decisions and supporting evidence
  • Student reminder (on EC homepage) when they have created but not yet submitted claims
  • DECP / FECP secretaries can upload evidence on behalf of students to support students in exceptional cases​
  • Timestamp added to panel discussion comments  
  • IBSC students now able to submit EC claims on Portico
  • Professional Doctorate and MPhilStud students now able to submit EC claims on Portico


Planned (by end of June)

  • Add “next” / “previous” buttons to each record so that panellists can move through claims without having to return to list screen
  • Add column to show year of study on All Claims View page
  • Add decision date as retrieval criteria for report


Notifications updates

Now live​

  • New student notification - a reminder to submit evidence 7 days before the end of the 4 week window for submission of evidence (where they have chosen to submit evidence at a later date)
  • Student EC claim submission email updated to reference 10 day turnaround time
  • Student notification that further information / evidence required – added link to guidance on adding evidence  
  • Student decision email title updated to make it clear that they need to log in to Portico to see outcome
  • Flag to show actions or activity on a claim to include: Student has added / amended evidence; Faculty decision has been made; Last viewed by
  • Changes to the default claims list to reduce the claim list loading time:

    1. the default view defaults to "Pending FECP claims" if you are a Faculty Panel member and "Pending DECP claims" if you are a Department Panel member. You can change this 'View' criteria field to any of the other views if you like. Note that claims awaiting evidence show under a separate view - "Awaiting further evidence claims" and panels will need to filter by this view to see these claims.

    2. the list now shows pending claims for the previous month only - You can use the date filters to select date ranges to view earlier claims.


Content of student and staff notifications can be viewed using the following links: