General Information

If you’re considering staying in student accommodation over the summer, you’ll want to know more about the booking and check-in processes, and what to expect during your stay.

Booking student accommodation

UCL staff, students and alumni are eligible to receive 10% off their booking. To access this, please email guest-bookings@ucl.ac.uk for the discount code. 

• UCL staff - we will check your UCL email address.
• UCL student - please confirm your student number.  
• UCL alumni - please confirm your alumni number. On check in you must present your UCL Alumni Card. To get your Alumni card, please email alumni@ucl.ac.uk or call +44 (0)20 3108 3833.

We offer a range of accommodation for UCL students or pre-sessional course students over the summer period. Visit our Summer accommodation webpage to find out more.   

Guests with additional requirements

UCL can provide accessible rooms at some sites, subject to availability. 

If you or a member of your group has a disability, you should let us know when you book by emailing guest-bookings@ucl.ac.uk so we can ensure suitable accommodation is available. This may include a room with disabled access, or a residence with a lift.  

You must also inform UCL if you or a member of your group has limited mobility or any other impairment that may affect their ability to self-evacuate their room in an emergency.

Changing your booking 

If you wish to change your booking, you will need to cancel your initial booking and re-book at another residence (charges may apply). Bookings cannot be swapped. 

Checking-in and out 

• Check-in: After 3pm
• Check-out: Before 10am

Please refer to specific residence pages for the latest check-in times.

Important:

• If you do not vacate your room by 10am, you may incur an extra night's charge.
• If arriving after 10pm, please email us in advance to avoid your room being marked as a 'No Show'.

When checking in, please go to the reception of the residence you have booked, except for the following:

• Frances Gardner House - check in is at Langton Close reception
• Gower Street House - check in is at 117 Gower Street
• Ian Baker House - check in is at Ramsay Hall

The Hall Team will ask for photo ID and will issue you with a set of keys.

During your stay

What to expect in your bedroom:

• Free Wi-Fi access.
• Bed linen and towels.
• All rooms are furnished in student style, although not of a hotel standard. 

What to expect in the accommodation: 

• Limited crockery, cutlery, and cooking utensils in all kitchens.
• Laundry facilities either onsite or at an adjacent site.
• Common rooms or classroom bookings at some halls. To book a common room, classroom, or meeting room in halls contact guest-bookings@ucl.ac.uk and to book classroom and conference rooms, contact conferences@ucl.ac.uk. 
• Access to common areas, except for when they are being used for conferencing. You can find out what facilities are in each residence through the specific residence pages. 

What services we provide:

• Weekly cleans of bedrooms.
• Bed linen changed weekly for stays over 7 nights, or in between each guest.
• Luggage storage on the day of your departure at some sites, at the discretion of staff.

What items or services are not provided in the rooms and flats: 

• Hairdryer
• Shampoo and other personal hygiene items
• Tea and coffee making facilities in the bedrooms
• Room service
• TV in the bedroom
• Phones 
• Air-conditioning in the rooms

Catering in summer residences 

Meals are served in 4 buildings:

• Ramsay Hall
• Ifor Evans Hall
• One Pool Street
• Wilkins Refectory (Bloomsbury Campus)

Individual guests can purchase one off meal vouchers in Ramsay Hall, Ifor Evans Hall, and Wilkins Refectory. Groups must book all catering in advance.

In the catered residences, please note:

• Bed and breakfast options include either an English or Continental breakfast buffet.
• Lunches are available as a packed lunch or two course meal with a choice of each course and are served in the dining room of the residence in a buffet style.
• Dinners are composed of three courses with a choice at each course and are served in the dining room of the residence in a buffet style.

Self-catering 

• All residences include communal kitchens with refrigerators, freezers, cookers, microwaves, and kettles.
• Kitchens are cleaned at least weekly, but guests must wash and tidy up after themselves.
• Kitchens and communal rooms are available 24/7 but using them after 11pm may disturb other guests.

Other questions you may have about summer residences

Can I receive post? 

You can receive post during your stay. Please ensure that your name, room number and the residence address are on the items you order. If you are part of a group, please include your group name.  

We will notify you if we receive post for you and you will be able to collect it from the office during opening hours.

Can I have a guest?

Guests are allowed during the day; however, we do not allow overnight stays. For fire safety reasons, our rooms are for the advertised number of occupants only. 

Do you have parking at your residences? 

Parking is very limited and often very expensive in London. We do not offer residential parking to residents at any of our sites. We would recommend that you do not bring your car to London if you choose to stay in our summer accommodation. 

Any vehicles parked on UCL property, including residential buildings, need to be authorised before arrival and charges will apply in line with UCL Parking.

Can I smoke in the residences?

UCL is smoke free. Smoking, including E-Cigarettes and vape pens, is not permitted anywhere in your Accommodation or in Halls. Smoking is also prohibited immediately outside the entrances or open windows of Halls. 

Is there a curfew? 

There isn’t a curfew. However, we ask guests to respect the quiet hours from 11pm to 8am.