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Deaf Awareness: Online Courses for Health Professionals

22 May 2019

A new suite of online courses aims to help health professionals better understand the communication needs of D/deaf and hard of hearing (HoH) patients.

The UCL Deafness Cognition and Language (DCAL) Research Centre has launched a number of online courses for doctors, nurses, audiologists and other professions working in a healthcare setting.

As well as sharing patients' real life experiences, the courses offer practical tips for improving services for D/deaf and HoH patients.

Each course takes two hours to complete and has been tailored for those working in different professions.

The courses cost £39 per person, with discounts available for multiple bookings and through professional bodies.

Watch a video clip from the course

In this sample clip from the course, a heath professional talks about the importance of good communication.

Learning outcomes

By the end of the course participants will be able to:

  • use appropriate behaviours and language when interacting with D/deaf and hard of hearing patients
  • distinguish between communication preferences and adapt communication to patients' needs
  • recognise legal requirements (Equality Act, 2010 and Accessible Information Standard, (2016)) to provide reasonable adjustments related to disability
  • identify commonly used assistive technologies and apply them to the needs of patients

Courses available

Find out more about courses for:

Contact the team

You can contact Hannah Phillips-Haynes at DCAL by email at dcal.da_course@ucl.ac.uk on 020 7679 8679.



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Page last modified on 12 April 2019 15:01