A suite of online courses aims to help health professionals better understand the communication needs of D/deaf and hard of hearing (HoH) patients.
The Arena Centre for Research-based Education has launched a number of online courses for doctors, nurses, audiologists and other professions working in a healthcare setting.
As well as sharing patients' real life experiences, the courses offer practical tips for improving services for D/deaf and HoH patients.
Each course takes two hours to complete and has been tailored for those working in different professions.
The courses are free of charge.
Watch a video clip from the course
In this sample clip from the course, a heath professional talks about the importance of good communication.
Learning outcomes
By the end of the course participants will be able to:
- use appropriate behaviours and language when interacting with D/deaf and hard of hearing patients
- distinguish between communication preferences and adapt communication to patients' needs
- recognise legal requirements (Equality Act, 2010 and Accessible Information Standard, (2016)) to provide reasonable adjustments related to disability
- identify commonly used assistive technologies and apply them to the needs of patients
Courses available
Find out more about courses for:
Contact the team
You can contact Arena team by email at arena@ucl.ac.uk.