You said, we did - October 2022
14 November 2022
Your feedback is vital to help us build a library service around your needs.
Since March 2022, we received the following feedback.
You said that it was sometimes hard for new students to know where the libraries are, and what services and facilities are available
We have created a new online tool to help you Find your favourite Library. With 17 library spaces across London to choose from, you should be able to find a space uniquely suited to your needs. The webpage also lists the services and facilities available across Library Services.
If you have a specific question, you can always ask us through LibChat or speak to staff in any of our library spaces.
You said that you needed a space to use for online meetings or calls
We have allocated spaces in several libraries for this purpose, including the examples below:
All spaces are bookable.
You said that new students should be able to borrow books before the first day of teaching
From this year, we have made sure that all new students can now borrow books as soon as they have enrolled and collected their ID card.
You said that the library’s payments system needed updating
You can now make secure online payments through the library website.
Questions or feedback
If you have any questions or feedback about Library Services please use our online feedback form, contact us by emailing firstname.lastname@example.org, through our online chat service or contact your dedicated liaison librarian or site library (details available on our Subject Guides).