Library Services


Supporting NHS staff during the Pandemic

5 March 2021

The team at Great Ormond Street Institute of Child Health (GOSICH) Library have developed new services to support NHS staff and students during the pandemic.

Internal area of Institute of Child Health Library

Online Training

Our skills training and research support  is a key service to GOSH and we needed to be agile to deliver this at such a demanding time for NHS staff. 

Following the introduction of restrictions due to the pandemic, we rapidly introduced online training to support our users through a combination of bespoke, live group sessions, as well as individual training. 

Since April, we have offered approximately 67 hours of face-to-face training to GOSH staff.

Feedback has been positive.

It was fantastic and I am so grateful because with all of the other commitments we have I would never have had time to come to the library to attend.

Psychotherapy Department.

Providing access to collections

Timely access to current research is essential to clinical care. UCL’s joint HE-NHS libraries took action to enable healthcare staff to receive articles direct to their desktop while the libraries were closed. 

We promoted this to GOSH who very much appreciated the convenience of the service. Although it was put in place at all six of the NHS Trusts we support, the service has had a particularly high take-up and impact at GOSH.

Uptake of the Interim Document Supply Service by NHS Trust

The chart highlights the high take-up of the document supply service by users from the Great Ormond Street Hospital Trust.

EndNote licence

EndNote is essential for GOSH researchers, however access to the software was only possible on site. We responded to feedback and negotiated with providers so that GOSH staff could access it from their own computer. 

Since paying for the new service 22 licences have been shared. Feedback has been positive.

This is a fantastic news.

GOSH staff Audiology Department.


GOSH staff and students use textbooks to support their learning, but these could not be borrowed while the library was closed. We have invested in e-books which GOSH staff can access anywhere 24/7. 

Thanks for helping out with the e-books, they have been really useful!

Audiology department.

Read our Annual Report to learn more about how Library Services supported the UCL community during the pandemic.

Find out more

Find out about the services, support and resources the library offer to NHS Staff and Students on our Library Services for NHS Staff and Students webpage.