Library Services


Contact the e-resources team

Need assistance? Our e-resources team is here to help. Use the form below to contact them.

Send the E-resources team questions or problems relating to using Explore, accessing electronic resources or logging in via the UCL e-resources login screen.

Questions about your library account should be sent to library@ucl.ac.uk. If you have forgotten your ISD computing account userID or password, please contact the ISD Service Desk.

Fields marked * must be completed.

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If your query relates to using Explore, we will forward your message to the appropriate team.

For access and login queries we aim to contact you within one working day (see our workarounds for unforeseen problems during non-working hours).