Go to ‘Start’ and select ‘Devices & Printers’. If the Print Queue is greyed out, you will need to re-install the print queue on your computer. This normally happens when you change your password. Please make sure you check ‘Remember my credentials’ when you are asked for your UCL username and password. Otherwise you will need to re-install the print queue every time you reboot your computer. For instructions on how to add the Print @ UCL print queue, please visit www.ucl.ac.uk/isd/common/print —> Select Staff or Student —> Connect to print queue.