Information Services Division


Keep having to re-enter your user ID and password?

If every time you print, you keep getting prompted to re-enter your username and password, make sure you select "Remember my Credentials" and this should no longer happen. If the issue persists please contact the ISD Service Desk.

Tip! If you are using a standalone computer or an ADS computer you will have to re-connect to the print queue if you change your UCL password. Instructions are available on the connect to a print queue page.