XClose

Information Services Division

Home
Menu

How to install Adobe CC suite: named user

This guide explains how to install and activate an Adobe CC suite named user license.

This guide is aimed at...

  • IT Administrators
  • Staff
  • SLMS staff

Before you start...

Before installing any Adobe software, ensure that you have purchased the correct number of licenses and have removed any Adobe trial software. If you have not, then please purchase a named user license from ISD Purchasing via an Electronic IDT stating the first name, last name and email address of the user in the order.

Instructions

How to join the Adobe CC suite named user agreement

1. An Adobe CC suite invitation email will be sent to you direct from Adobe Creative Cloud (message@adobe.com) with the subject "Access is granted. Enjoy All Apps plan now." inviting you to join Adobe Creative Cloud.

Note: if you have not received this email, please check your junk/spam folders before emailing IT Purchasing.

Adobe CC suite email from message@adobe.com…

Fig 1 - Adobe CC suite email from message@adobe.com

2. The email will state UCL has given you to access to All Apps plan. Click "Get started" to proceed.

adobe email


Fig 2 - Click on the 'Get Started' invitation email

3. A webpage will open, click Sign in with an Enterprise ID.

Sign in with an Enterprise ID

Fig 3 - Sign in with an Enterprise ID

4. Sign in with your UCL user id email address (eg. ccaaxxx@ucl.ac.uk).

Adobe School

Fig 4 - Enterprise ID sign in

5. Select Enterprise ID.

Adobe login Enterprise

Fig 5 - Select Enterprise ID

6. You will be redirected to UCL Shibboleth. Sign in with your UCL credentials.

Sign in with your UCL credentials

Fig 6 Sign in with your UCL credentials

Back to the top.

How to install Creative Cloud desktop app windows

7. Once signed in, download the Creative Cloud desktop app from the creative cloud apps catalogue.

Download the Creative Cloud app…

Fig 7 - Download the Creative Cloud app

8. Once downloaded run CreativeCloudSet-Up.exe

Run CreativeCloudSet-Up.exe…

Fig 8 - Run CreativeCloudSet-Up.exe

9. The UAC security window will come up, click yes to proceed.

UAC window…

Fig 9 - UAC window

Installing Creative Cloud Desktop app…

Fig 10 - Installing Creative Cloud Desktop app: windows

10. The Creative Cloud Desktop app will now prompt for your Enterprise ID credentials to be entered again, click Sign in with an Enterprise ID.

Creative Cloud Installer

Fig 11 - Creative Cloud Installer - Sign in with an Enterprise ID

11. Sign in with your UCL userid email address (eg. ccaaxxx@ucl.ac.uk).

Creative Cloud Installer - Enterprise ID sign in

Fig 12 - Creative Cloud Installer - Enterprise ID sign in

12. Select Enterprise ID.

Creative Cloud Installer - Select Enterprise ID

Fig 13 - Creative Cloud Installer - Select Enterprise ID

13. You will be redirected to UCL Shibboleth. Sign in with your UCL credentials.

Creative Cloud Installer - Sign in with your UCL credentials

Fig 14 - Creative Cloud Installer - Sign in with your UCL credentials

14. Start installing.

Creative Cloud Installer - Start installing

Fig 15 - Creative Cloud Installer - Start installing

Fig 9 - Creative Cloud Desktop app - sign in: Windows.

Creative Cloud Desktop app - Get started…

Fig 16 - Creative Cloud Desktop app - Get started: Windows

15. Once signed in, click on the Apps tab to download/Install the relevant app(s).

Creative Cloud Desktop app - App list…

Fig 17 - Creative Cloud Desktop app - App list: Windows

16. Installed/Installing applications will be shown under the Installed Apps section.

Installed/Installing Apps…

Fig 18 - Installed/Installing Apps: Windows

17. Once installed to open program double click the app icon via the App list or from the Start Menu Programs list.

Back to the top

How to install Creative Cloud desktop app mac

18. Once accepted, download the Creative Cloud desktop app from the creative cloud apps catalogue.

Download the Creative Cloud app…

Fig 19 - Download the Creative Cloud app

19. Once downloaded double click on the CreativeCloudInstaller.dmg.

CreativeCloudInstaller.dmg…

Fig 20 - CreativeCloudInstaller.dmg

20.The Creative Cloud installer window will pop up. Double click on the icon.

Creative Cloud Installer icon…

Fig 21 - Creative Cloud Installer icon

Installing Creative Cloud desktop app mac…

Fig 22 - Installing Creative Cloud desktop app: Mac

21. The Creative Cloud Desktop app will now prompt for your Enterprise ID credentials to be entered again. Click Sign in with an Enterprise ID.

Creative Cloud Desktop app - Sign in mac…

Fig 23 - Creative Cloud Desktop app - Sign in: Mac

22. Once signed in, click on the Apps tab to download/Install the relevant app(s).

Creative Cloud Desktop app - Get started mac…

Fig 24 -  Creative Cloud Desktop app - Get started: Mac

Creative Cloud Desktop app - App list mac…

Fig 25 - Creative Cloud Desktop app - App list: Mac

23. Installed/Installing applications will be shown under the Installed Apps section.

Installed/Installing Apps mac…

Fig 26 - Installed/Installing Apps: Mac

24. Once installed to open program double click any app icon via the App list or via Finder > Applications.

Back to the top

Related guides & other info

Help & Support

For further help and assistance, you will need to contact IT Services.

Feedback

We are continually improving our website. Please provide any feedback using the feedback form.

Please note: This form is only to provide feedback. If you require IT support please contact the IT Services Help desk. We can only respond to UCL email addresses.

Give feedback