Information Services Division


How to change your main UCL password using MyAccount

This guide shows you how to update your password using the MyAccount system.

Depending on the strength of your password when you set it, you will need to change your password every 100-350 days.

Your user ID and password is your 'gateway' to accessing UCL services and resources. You should treat your password as you would treat the PIN number to your bank card - keep it secret and don't share it with anybody.

This guide is aimed at...

  • All UCL staff, students, visitors and alumni with a UCL user ID.

Before you start...

  • You will need to know your current user ID and password. Your user ID will consist of 7 characters for example ucaaxxx.


Instructions for changing your password can be found in the user ID & passwords section of the ISD website

Related guides & other info

Help & Support

For further help and assistance you will need to contact the IT Services.



We are continually improving our website. Please provide any feedback using the feedback form.

Please note: This form is only to provide feedback. If you require IT support please contact the IT Services Help desk. We can only respond to UCL email addresses.

Give feedback