UCL Human Resources


LinkedIn Learning and other resources

LinkedIn Learning provides a range of relevant video tutorials to support your development. It covers business, leadership and personal development skills and UCL staff access it for free.

Communications and engagement

Communicating with Confidence  

Duration: 1hr 16mins 

Topics Covered: 

  • Being a better communicator (what makes a good speaker, what holds people back, connecting with yourself and others and breathing properly) 
  • Honing your message (knowing what to say and organising your thoughts) 
  • Say it like you mean it (making every word count, sounding confident, power of the pause and slowing down) 
  • Look like you mean it (using your eyes, talking with your hands, gesturing naturally  and managing facial expressions)  
  • Confronting anxiety (handling nervousness, nervousness is common and making fake confidence real) 

Communicating in Times of Change 

Duration: 51mins 

Topics Covered: 

  • Why communication in times of change matters  
  • Strategise your communication efforts 
  • Crafting the change communication message 
  • Understanding the people being asked to change (managing difficult questions, empathise with others) 
  • Overcoming resistance 

Delivery Tips for Speaking in Public 

Duration: 31mins 

Topics Covered: 

  • Deliver like a pro (own the space you are presenting in, present with energy, using gestures when presenting and manage the Q&A etc.) 
  • Quick drills (vocal warm up for speakers and get familiar with your speaking content etc.) 

Interpersonal Communication  

Duration: 37mins 

Topics Covered: 

  • Communicating with your colleagues (when to use the phone or send an email and how to interpret nonverbal cues etc.) 
  • Communicating with your supervisor (how to manage expectations, ask your boss the right questions, know when to listen and when to speak etc.) 
  • Communicating in tricky situations (communication and cultural differences, how to respond to critical feedback etc.) 

Communicate to Influence 

Duration: 23mins 

Topics Covered: 

  • The five common mistakes of communication
  • What can strain communication,
  • Fostering a connection with your audience,
  • Creating engaging content etc

Develop Your Writing Skills 

Duration: 9hr 34mins 

Topics Covered: 

  • Writing with impact
  • writing with flair: how to become an exceptional writer
  • writing in plain language and writing articles

Executive Presence on Video Conference Calls 

Duration: 34mins 

Topics Covered:  

  • Video conferencing pro tips (introducing yourself and speaking up and using visuals to support your content) 
  • Video body language (perfecting eye contact, hand gestures on video, wardrobe choices etc.) 
  • Positioning your camera, audio, backdrops and backgrounds etc.) 

Digital Body Language 

Duration: 25mins 

Topics covered:  

  • Digital body language  
  • Understand the metamessage (respond carefully to digital messages) 
  • Become an extraordinary communicator (communicate your feelings, negotiating power dynamics and take charge of your communication etc.) 

High-Stakes Communication 

Duration: 1hr 4 mins 

Topics covered:  

  • What is high-stakes communication  
  • Manage your message for high-stakes moments (define the outcome, craft key messages, tell a story etc.) 
  • Manage yourself in high-stakes moments (manage your mindset and manage your physical presence etc.) 
  • Manage your stakeholders in high-stake moments (connect with individual stakeholders, managing multiple stakeholders and practicing high-stake moments etc.) 
  • Avoid high-stake pitfalls  

Preparing for Successful Communication 

Duration: 1hr 3 mins 

Topics covered:  

  • Know your audience (read the room and understand objectives etc.) 
  • Prepare your content (compose a successful opening, organise your ideas and compose a successful close etc.) 
  • Connecting with your audience (craft compelling stories, interact with your audience, how to use visual aids and create memorable takeaways etc.) 
  • Communicate with confidence (establish your credentials and practice delivery etc.) 
  • Impromptu communication (know your message, answer tough questions and communicate the unknown etc.) 

Communicating Nonverbally 

Duration: 27mins 

Topics covered:  

  • Nonverbal communication (why nonverbal communication matters and decoding and encoding nonverbal signals etc.) 
  • Micropositive nonverbal communication  (sending positive signals, how to know if someone is engaged, how to use confident body language and how to build rapport etc.) 
  • Micronegative nonverbal communication (identify negative signals, how to know if someone is disengaged, how to know if someone is embarrassed and how to know if someone is nervous etc.) 
  • Changing your nonverbal communication 

Communicating Across Cultures 

Duration: 32mins 

Topics covered: 

  • Understanding other cultures (being attuned to other cultures, navigating language differences and time orientation in different cultures etc.)ng Across Cultures 
  • Engaging other cultures (building rapport across cultures and adapting communication styles direct/indirect/formal/informal etc.)  

Skills for Inclusive Conversations 

Duration: 53mins 

Topics covered: 

  • Stepping into inclusive conversations  
  • Inclusive conversation skills (know yourself and others, prepare for the conversation, getting to shared meaning, honing skills for shared meaning and strive for reciprocal empathy etc.) 
  • Inclusive conversation in practice (talking about race, religion and gender) 

Building and managing diverse relationships  

Managing Projects

Duration: 20h 

Topics covered: 

  • Project management foundations
  • Foundation Teams
  • Stakeholders
  • Communications
  • Technical Projects
  • Small projects
  • Schedules
  • Change management

Managing work transitions

Pre-retirement seminar: Legacy giving

Duration: 7 minutes  

A video to support the pre-retirement seminar series. It is aimed at staff retiring imminently or considering retiring within the next 2 years. 

A comprehensive set of resources in the form of videos, articles and books to help you build personal resilience strategies to have a more positive experience of change and enhance your capability for managing change at UCL.

Cultivating Mental Agility 

Duration: 37 minutes  

Topics covered:  

  • Recognize the pitfalls that negatively impact a person’s mental agility. 
  • Explain the advantages obtained by becoming mentally agile. 
  • Identify the strategy mentally agile people use  

Embracing Unexpected Change 

Duration: 14 minutes  

Topics covered:  

  • Harness the power of change for your benefit and the benefit of those around you.  
  • Learn how to put change in the proper context, create the right perspective, and ultimately become more resilient. 

Handling Workplace Change as an Employee 

Duration: 2 hours  

Topics covered:  

  • Discover how to better manage change occurring in the workplace; working with a new boss, getting new initiatives, handling restructuring, or working with a new team.  

Emotional intelligence 

Resilience and Resourcefulness

Duration: 2h 15minutes 

Topics covered: 

  • What is Resillience
  • Building Resilience
  • The Resilience Mindset

Working smarter

Getting Things Done  

Duration: 30mins 

Topics covered: 

  • Learn how to capture,
  • Clarify, organize, reflect, and
  • Engage with tasks that are demanding your attention, and come away with a clear head and a clear focus. 

Productivity: Prioritizing at Work 

Duration: 48 mins 

Topics covered: 

  • Gain an understanding of what prioritization really means,
  • how to really understand what's important, and how priorities create clarity.
  • Create an attention path that is meaningful to you—whether it's looking at goals, energy, activity, or time availability. 

Developing Resourcefulness 

Duration: 18 mins 

Topics covered: 

  • Assess your resourcefulness by first evaluating your professional resources (personal network, expertise, information, and access to finances)
  •  Deciding when and how to use them

Time Management: Working from Home 

Duration: 85 mins 

Topics covered: 

  • Dave Crenshaw offers best practices for anyone who works full-time or occasionally from home. 

Thriving @ Work: Leveraging the Connection between Well-Being and Productivity 

Duration: 41 mins 

Topics covered: 

  • Live a life filled with less stress, greater well-being, and enhanced productivity by learning how to make transformational changes. 

Remote working 

Remote Work Foundations 

Duration: 60 mins 

Topics covered: 

  • Learn how to work productively, when and where you want, and achieve the freedom and flexibility you need for a more balanced life. 

Remote Working: Setting Yourself and Your Teams Up for Success 

Duration: 14h  

Topics covered: 

  • Telecommuting
  • Virtual Teams
  • Productivity Improvement 
  • Time Management 

Wellbeing and resilience

Mental health and wellbeing 

Duration: 22h 40minutes 

Topics covered: 

  • Meditation
  • Sleep
  • Setting Priorities
  • Facing Challenges 
  • Joy, Building and Enhancing Resilience
  • Managing Depression in the Workplace
  • Balancing Work and Life
  • Wellbeing & Productivity
  • Mindfulness practices 
  • Managing Stress
  • Avoiding Burnouts
  • Overcoming Imposter Syndrome  

Supporting Your Well-Being during Times of Change and Uncertainty

Duration: 16h 7 minutes 

Topics covered: 

  • Mindfulness 
  • Stress Management  

Building Resilience 

Duration: 34 minutes  

Topics covered:  

  • Identify strategies for facing rejection in your day to day life. 
  • Recognize the skills you can practice to increase your resilience. 
  • Explore reflection strategies you can use during a situation in order to build resilience. 
  • Examine five post-event resilience building strategies using real-world examples. 

Sheryl Sandberg and Adam Grant on Option B: Building Resilience   

Duration: 18 minutes  

Topics covered:  

  • Dodging adversity is often not a choice.  
  • Facebook COO Sheryl Sandberg and Wharton psychologist Adam Grant share their insights on building resilience in the face of setbacks. 

Enhancing Resilience 

Duration: 53 minutes  

Topics covered:  

  •  Recognize the characteristics of four points on the Resilience Scale. 
  • Explain the concept of having control in the context of confidence. 
  • Summarize what it means to create a flow. 
  • Recall the connection between stress and building resilience. 
  • Determine how to perform a valuable review of your resilience process. 

How to Manage Feeling Overwhelmed 

Duration: 43 minutes  

Topics covered:  

  •  Learn how to remain focused,

  • productive, and in control in the face of whatever comes your way. 

Managing Stress 

Duration: 21 mins  

Topics covered:  

  • Manage your stress more effectively.
  • Get tips for identifying your triggers,
  • managing your responses, and making more positive personal choices 

Managing Stress for Positive Change 

Duration: 57 mins  

Topics covered:  

  • Define “stress” and explain why it often occurs in the workplace. 
  • Recognize the differences between acute and chronic stress. 
  • List the three steps for managing stress. 
  • Name three things the brain craves. 
  • Identify the differences between primary stress reactions. 
  • Recall the benefits of rhythmic breathing. 

Managing Anxiety in the Workplace 

Duration: 1hr 9 mins  

Topics covered:  

  •  This course provides resources to help you manage your anxiety and be more effective and successful at work.  

Managing Depression in the Workplace 

Duration: 1hr 3 mins  

Topics covered:  

  • Learn practical techniques that can help individuals dealing with depression approach their work more effectively and reach out for the support they need. 

Avoiding Burnout

Duration: 24 mins  

Topics covered:  

  • Learn how to recognize the signs of burnout and manage your stress levels. 

Thriving @ Work: Leveraging the Connection between Well-Being and Productivity 

Duration: 41 mins 

Topics covered: 

  • Live a life filled with less stress
  • greater well-being, and enhanced productivity by learning how to make transformational changes. 

De-stress: Meditation and Movement for Stress Management 

Duration: 36 mins 

Topics covered: 

  • series of guided meditation and movement exercises that allow your body and mind to relax and refocus. 

Sleep Is Your Superpower 

Duration: 34 minutes  

Topics covered:  

  • Learn how to make sleep a priority and take steps to achieve sleep wellness.  
  • Tips for optimizing sleep and performing at your best in work and life. 

Chair Work: Yoga Fitness and Stretching at Your Desk 

Duration: 33 mins 

Topics covered: 

  • Find time for fitness. Learn simple yoga and stretching exercises you can do at your desk. 

Computer and Text Neck Stretching Exercises 

Duration: 20 mins 

Topics covered: 

  • Learn simple exercises to help relieve and prevent neck pain. 

Ergonomics 101 

Duration: 35 mins 

Topics covered: 

  • Find out how to adjust the equipment at your desk so you are comfortable and avoid common injuries. 

COVID-19 Support resources

Support resources during the Covid-19 outbreak  

Support available at UCL 

Working from home