Global Business School for Health


Digital Transformation and Innovation in Healthcare

Lead digital transformation and healthcare initiatives that will create patient-centric and value-based health ecosystems, placing innovative leadership at the heart of your career.

Seen as the elixir for health systems stretched to capacity, extraordinary sums are being invested into the digitalisation and technological reinvention of health and wellness. As a healthcare leader, digital transformation and innovation are opportunities for you to create new healthcare ecosystems that are patient-centric, value-based, and accessible for all. This week-long executive education course has been designed by world leading UCL experts to enable you to confidently lead your organisation into a more digitalised and innovative era.

A career changing experience

Delivered by the UCL Global Business School for Health (UCL GBSH) – the world’s first business school dedicated to health – our Digital Transformation and Innovation in Healthcare executive education course provides an opportunity for you to pause and reflect from your everyday leadership activities, helping you to drive digital transformation and innovation across your organisation more effectively in the long-term. Just some of the highlights of the course include site visits across London’s complex health ecosystem, exploring some of the key topics and trends in healthcare innovation alongside experts and peers, and working on a group project to put your learning to practice on a real world topic. Complete with a new network of likeminded global health leaders, you’ll come away with the skills to lead digitalisation and innovation in your healthcare organisation. 

The power of UCL and London

Embarking on this executive education course brings you the exceptional benefits of studying at a world top 10 university with globally renowned health credentials. You’ll make the most of our elite custom built facilities at UCL East, where UCL’s heritage, disruptive spirit and ambitions for public good converge. Anchored by the inimitable experience of London – a global city that is a leader in health and business – the Digital Transformation and Innovation in Healthcare executive education course provides unprecedented opportunities to retain your edge as a talented healthcare leader who can successfully implement meaningful digitalisation and promote innovation. 

Make a difference as a senior leader

Technological innovation is a rapidly growing area of healthcare, with the potential to positively transform healthcare delivery and patient outcomes. Driving the demand for digital innovation are demographic shifts, the rise in noncommunicable diseases, social inequalities, and climate change. Coupled with our ability to harness data and analyse it to allow the health sector to focus on prevention, diagnostics, and treatment, the potential for digital innovation to transform healthcare organisations is significant. An executive education course designed by global experts in this field, you will leave this course empowered to lead transformational digital innovation in healthcare settings.

What's involved

  • This carefully designed programme draws on a wide range of research and expertise to develop your skills as innovative healthcare leaders.
  • The course has real world value, giving you new ideas, strategies and tactics to align your people with technology, ensuring your organisation is ahead of the curve.
  • You’ll explore all the key areas of digital transformation and innovation in this course, which will form the building blocks of your organisation’s future digital innovation strategies. Topics include the trends and disruptors in digital health, artificial intelligence (AI) and machine learning for healthcare, health needs assessments and data analytics, population healthcare management, wearable technology and decision making in healthcare organisations.
  • Group projects will also be developed during the week, informed by learning and discussion from throughout the course. You’ll present your project at the end of the week, which will be critiqued by a panel of health experts.
  • Participants also benefit from the tremendous excellence in healthcare that London offers, with access to several experts in the digital health space and site visits across London’s complex health ecosystem.
  • Networking opportunities include a welcome reception and a group dinner.

Who the programme is for

Our Digital Transformation and Innovation in Healthcare executive education course is for ambitious healthcare leaders who want to drive forward transformational digitalisation and innovation in their healthcare organisations. You may be a clinical leader, policymaker, healthcare executive or manager tasked with making decisions on digital health innovations in your healthcare organisation. 

Programme curriculum

Incorporating both contextualised and experiential learning, this course is delivered through interactive lectures from guest speakers and UCL academics, which is supplemented by site visits, reading, participant discussions and hands on exercises. You will also be given access to recorded sessions and pre-reading before the start of the course and throughout the modules. Much of the learning will be directed through real world case studies and project-based learning from leading experts in HealthTech and MedTech sectors. 

The course content is delivered through eight modules over five days, from 9:30am-5:30pm (UK GMT), with an hour-long break for lunch. Each day ends with a 360-degree feedback session, where you will be invited to share your reflections on your learning, the speakers, events, and activities across the day, and receive comments from the module conveners that day. These sessions will also be an opportunity for you to engage in peer-to-peer dialogue and peer review.

As part of your self-led learning, academic readings and self-assessment tools will be available online. There will also be discussion forums on our course Moodle website where you can pose questions to colleagues and instructors throughout the week for debate and answers.

Students will complete two assessments for the programme. The first is a self-reflection log on your experience as a leader in driving digital health and innovation in your organisation. The second assessment will involve a group challenge and presentation involving conceptualising and proposing a digital innovation in healthcare using design thinking. On completion of the course and the two assessments, you will receive a certificate from UCL GBSH and CPD accredited points.


Trends and Disruptors in Digital Health

Monday morning and afternoon sessions

Addressing the changing healthcare ecosystem, this module focuses on patient centred and consumer healthcare, the digitalisation of healthcare, and value-based healthcare. Module topics include digital-ready workforce planning, the role of data analytics in decision making, and patients’ engagement for improved outcomes.

Introduction to AI and Machine Learning for Healthcare

Tuesday morning session

This module explores artificial intelligence (AI) and its role as a transformative innovation in diagnosis, imaging and triage in healthcare organisations. With its ability to learn from patient records and other data, you’ll explore AI’s potential uses in healthcare, along with the challenges and opportunities in terms of data privacy, algorithmic bias, and who opts in or out.

Health Assessment and Digital Health

Tuesday afternoon session

Providing a broad base of knowledge on the relevant skills required to conduct a health needs assessment, this module considers approaches to health innovation, intervention development and evaluation. Supporting your learning, you’ll look at a range of case studies from the NHS and health organisations overseas.

Data and Data Analytics for Healthcare

Wednesday morning session

Giving you an introduction to health data analytics, this interactive module will show you how data science is being used to support public health agendas. You will gain an understanding of important tools in data science, such as visualising and mapping health data, the role of synthetic data and the emergence of digital twins.

Population Healthcare Management

Wednesday afternoon and Thursday morning sessions, includes site visits

This module enables you to see and hear the impact digital technologies have on population health management (PHM) through site visits. You’ll find out more about this data-informed approach, which can deliver personalised medicine while increasing the quality and volume of care in communities.

Wearables and the Future of Patient Driven Healthcare

Thursday afternoon session

Focusing on patients and customers who can benefit from user-centred care, this module looks at the design options in consumer health technologies. Through engaging activities, you will understand health innovations and what the forecasts are for engagement with them. You will also learn how to evaluate the value of wearable health technologies through a user-centred approach.

Understanding how to Measure and Assess Health Innovations for Decision Making

Friday morning session

Providing an understanding of several key concepts for value assessment in digital health, this module looks at value-based healthcare and how digital innovation is contributing to growing healthcare costs. You will also explore decision-making behaviour in healthcare organisations and learn about sustainable health financing and funding mechanisms.

Pulling it all together

Friday afternoon session

After working on a group project throughout the course, you will present your project during this session. Your project will draw on your learning and group discussions from throughout the week, and through this session you will benefit from critiques by a panel of health experts. 

Programme Director

Charlotte Wu MD MSc – visiting lecturer at UCL GBSH - Founder, Harness Health Global and Chief Medical Officer & Head of Clinical Product, Syndi Health

Charlotte Wu MD MSc is a primary care physician and clinician leader with extensive experience in strategy leadership and health technology with a unique cross-disciplinary background including medicine, digital health, quality improvement, UX, and product development. She is the Chief Medical Officer & Head of Clinical Product at Syndi Health, creating digital infrastructure for personalised and effective digital health support, and is the founder of Harness Health Global, a healthcare consultancy focused on health system & technology innovation, empathetic design, implementation, and change management. 
She has served as the Vice President, Senior Medical Director for Virtual Primary Care at Teladoc Health, the Director of Adult Primary Care at Boston Medical Center, and has worked alongside digital health companies, governments, health delivery and non-profit institutions across the globe to achieve meaningful improvement in health experience and outcomes.

Charlotte has served as a faculty professor at Harvard University School of Medicine and Boston University School of Medicine. She has been a visiting professor at Penn State College of Medicine and Ottawa-Shanghai Joint School of Medicine, and an invited mentor for the UK Royal College of General Practitioners Innovation Mentorship Programme.

She has served on the Board of Directors or committees for institutions such as the American Medical Association, Digital Therapeutics Alliance, Boston Accountable Care Organization, and Massachusetts State Health Innovations Initiative.  

She received her bachelors degree from Stanford University, her doctorate in medicine (MD) from Yale School of Medicine, completed her residency in Internal Medicine at Beth Israel Deaconess Medical Center, and a Faculty Innovation Fellowship with the Harvard Center for Primary Care. She also holds a Masters of Science in User Experience Engineering from the University of London Goldsmiths.

Programme Faculty 

Professor Catherine Holloway - UCL Interaction Design & Innovation - Department of Computer Science

Cathy Holloway is Professor of Interaction Design and Innovation at UCL’s Interaction Centre and the Academic Director and co-founder of the Global Disability Innovation Hub (GDI Hub) which is part of a partnership which has grown out of the Paralympic Legacy and crosses traditional discipline boundaries to pool expertise to tackle the issues faced by society in realising the Sustainable Development Goals.

Cathy has recently created the new undiscipline of Disability Interaction (DIX) which takes an issue-based design approach, drawing on specific disciplinary methods as and when required to create solutions for disabled people globally. 

Cathy leads the Research and Innovation strands and is UCL PI for the of the £20m UK Department for International Development grant called AT2030. AT2030 is investing in a long-term solution to understand how we can develop a demand-driven ecosystem for AT which ensures innovations can quickly come to market globally. As part of this work Cathy leads the development of a new Inclusive Innovation ecosystem in Nairobi, Kenya whilst researching inclusive and innovation. Cathy is also working with colleagues from UCL Robotics and the Institute of Making to develop low-cost prosthetics and novel human-robot interactions which sue low-cost sensing.

Prior to joining UCL Cathy worked as a Research and Development Engineer for Medtronic. Cathy is also a Director and co-founder of two social enterprises – Movement Metrics and the GDI Hub Community Interest Company.

Professor Pearse Keane - UCL Institute of Ophthalmology

Pearse Keane is Professor of Artificial Medical Intelligence at UCL Institute of Ophthalmology, and a consultant ophthalmologist at Moorfields Eye Hospital, London. He is originally from Ireland and received his medical degree from University College Dublin (UCD), graduating in 2002. 

In 2016, he initiated a formal collaboration between Moorfields Eye Hospital and Google DeepMind, with the aim of developing artificial intelligence (AI) algorithms for the earlier detection and treatment of retinal disease. In August 2018, the first results of this collaboration were published in the journal, Nature Medicine. In May 2020, he jointly led work, again published in Nature Medicine, to develop an early warning system for age-related macular degeneration (AMD), by far the commonest cause of blindness in many countries. 

In October 2019, he was included on the Evening Standard Progress1000 list of most influential Londoners and in June 2020, he was profiled in The Economist. In 2020, he was listed on “The Power List” by The Ophthalmologist magazine, a ranking of the Top 100 most influential people in the world of ophthalmology.

Professor Paula Lorgelly - UCL Dept. of Applied Health Research

Paula Lorgelly is a Professor of Health Economics in the Department of Applied Health Research at UCL and is programme lead for the MSc Global Healthcare Management programme here at the UCL GBSH. Paula leads the Health Economics theme in UCL's Populations and Lifelong Health Research Domain and is the leader of the Health Economics and Data Theme in the NIHR North Thames ARC.

Paula has over 20 years’ experience working in academia in the United Kingdom, Australia and New Zealand (including a visiting position in Germany) and the independent sector in the United Kingdom.

Whilst in Australia she was a member of the Economics Sub-Committee of the Pharmaceutical Benefits Advisory Committee (PBAC), and in this capacity provided advice on the effectiveness and cost-effectiveness of treatments seeking reimbursement on the Pharmaceutical Benefits Scheme.

Paula has worked across the health and medical spectrum and much of her clinical research has focused on oncology, particularly genomics and precision medicine. Her current research focuses on outcomes: comparing different HRQoL instruments, eliciting patient preferences and the use of outcomes in outcome-based payment or incentive schemes.

Paula is the national organiser of the UK Health Economists’ Study Group, an elected position. She is a member of the EuroQol Group, and on the Editorial Boards of the Journal of Cancer Policy and The Patient.

Professor Paul Taylor - UCL Institute of Health Informatics

Professor Paul Taylor is Deputy Director of UCL’s Institute of Health Informatics and leads the UKRI Centre for Doctoral Training in AI Enabled Healthcare.

He holds a BSc in Psychology and MSc in Artificial Intelligence and a PhD Medical Physics from UCL. His research interests have focussed on the use of computer systems in clinical decisions, particularly in image interpretation including mammography and chest radiography. He was a co-investigator on a recent HTA project evaluating commercial machine learning software for the automated analysis of diabetic retinopathy images. He is the author of ‘From Patient Data to Medical Knowledge’, a textbook for health informatics.

Paul's research focuses on using software to improve clinical decision making. Most of the applications he's looked at in recent years concern medical imaging, including the use of AI in mammography, in retinal imaging and chest radiographs. He's interested in seeing how recent advances in the application of neural networks to medical imaging can be most effectively applied to improve the quality of clinical decision making.

David Roberts - visiting lecturer at UCH GBSH - Chairman of Tektology

David prides himself as being an inspirational leader, drawing on 25 years of operating in healthcare in the USA, Europe, Asia, Middle East and Australia.
Also working at EY, David prior to EY was a successful CEO of several multi-billion dollar healthcare organisations in Australia and the UK and is a current Non Executive Director.
Internationally with EY, David has led teams in health, life sciences, retail and Insurance sectors. Driving strategic reform, creating new business and operating models and orchestrating the adoption of new technology and innovation, whilst supporting start-up innovators and entrepreneurs.
David is an active commentator and speaker on Participatory Health, the empowered consumer and the shifts in health and wellbeing. 

Professor Rachel Dunscombe - visiting lecturer at UCL GBSH - NHS Digital Academy - Tektology - NCA Salford NHS Group

Professor Rachel Dunscombe is CEO of the NHS Digital Academy, Principal at Tektology and strategic advisor to the NCA Salford NHS Group. 
She provides advisory services to the Secretary of State for Health in the UK, is the health care representative on the UK government AI council and is associate digital editor for the BMJ. 
Through her academic work Rachel has received a visiting professorship at Imperial College, London. 
Rachel is a non-executive director of the Digital Health Society and formerly the Director of Digital for Salford NCA Group which was the NHS’s most digitally mature organisation. She has led services to enable health delivery for hospitals, community services, social care, regions and at a national level.

On completion of this course, you will be able to:

  • Understand a range of different digital health innovations – along with the benefits and issues – that are currently being used in healthcare.
  • Effectively use evaluation techniques and other approaches to assess health technologies and population management.
  • Consider the impact AI is having on health delivery and the future opportunities and challenges associated with it.
  • Develop tools for making decisions about digital health investments.
  • Understand the concepts and ideas of digital health and innovation in relation to healthcare improvements, giving you ideas about how you can design your organisation for the new health economy.
  • Identify and evaluate the impact digital transformation and disruptions are having on strategic management in your organisation.
  • Create plans for continual engagement with stakeholders for the application and ongoing management of innovations.
  • Demonstrate complex problem solving and decision making skills.
  • Apply learning to your specific organisational challenges and opportunities.
  • Deepen your networks and relationships with leaders in the health sector, along with world leading academics and health experts.

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