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Coronavirus

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Connect to Protect

Connect to Protect has been designed with public health experts to help us monitor and respond to coronavirus cases at UCL and inform our testing programmes. It does not replace NHS Test and Trace.

As well as following the relevant guide to reporting a potential case of coronavirus, students and staff should notify UCL of their situation through the Connect to Protect tool. 

We will use the data from the tool to help us:

  • Respond to potential and positive cases and ensure we are offering support to individuals;
  • Identify and respond to potential outbreaks and to manage our collective response in partnership with Camden & Islington Public Health;
  • Inform our internal coronavirus testing programme – you should register your symptoms through Connect to Protect before you request a test.
  • Follow up with students who recieve positive results through the national testing programme and offer support.

Report your status through UCL Connect to Protect to let us know if: you think you may have coronavirus; you have tested positive for the virus; you are waiting for the results of a coronavirus test; or you need to self-isolate.

  • Please note that if you are self-isolating on arrival in England after travelling overseas you do not need to let us know.

Report your status

How it works

Responding to potential and positive cases

A team of case managers will follow up each potential or positive case reported through the tool and contact the individual to:

  • check on their wellbeing and ensure they are aware of the support available to them;
  • make sure that they understand the need to self-isolate and the support available to help them do so; 
  • and establish whether they have been in UCL buildings and in close contact with anyone from UCL.  

The team will then speak with any staff or students who may have been in close contact with the individual to offer support and advice. There is no requirement for other staff or students to self-isolate or work from home unless they have been contacted by NHS Test and Trace, but they may choose to. 

Responding to potential outbreaks

The data from the tool is reviewed on a daily basis by the Connect to Protect Daily Review group, which includes a representative of the UCL Public Health Advisory Panel. The group assesses the data from students and staff to consider the level of cases being reported and their locations. 

If the group identify a potential outbreak this will be escalated through UCL’s Senior Management Team (SMT) who will manage the incident in line with our proposed plans for managing potential outbreaks alongside key representatives from the affected area. 

UCL coronavirus testing programme

We are now providing testing for symptomatic students based in UCL Halls and symptomatic staff who are required to work on campus. Please read our step-by-step guide to reporting potential cases of coronavirus and report your symptoms through Connect to Protect before requesting a test.

National testing programme 

UCL has set up a testing centre as part of the national testing programme for universities for students living or studying in London without symptoms, and for staff without symptoms whose roles require them to be on campus. The centre uses rapid Lateral Flow Tests (LFT), which provide results within two hours. Once a student’s receives their results they should report these through Connect to Protect so that the team are able to provide any support needed. 


How we use your data

Privacy policy

The personal data you provide is being collected for the purpose of managing UCL’s response to the COVID-19 outbreak. The information you provide will be used to: 

  • identify areas of campus where there is a suspected outbreak of COVID-19 in order to take the necessary mitigation measures 
  • make contact with you to offer UCL’s support services (where appropriate). For example, Student Support and Wellbeing or Care First for Staff
  • assess whether there is a risk of infection to others at UCL and, where necessary, make follow-up contact with you to gather further information on your movements on campus and to establish who you may have been in contact with. Where necessary, this may include contacting your line manager to assist with this assessment

Your information will only be shared with a restricted number of UCL staff members who require it as part of their role in managing UCL’s response to COVID-19. Your personal identifiers will not be used or shared where they are not required for the above purposes (i.e. when analysing general trends on campus) and your personal identifiers will only be made available to specific staff members who require that information to make contact with you. The UCL staff who have access to your personal data will treat it in strict confidence and the personal data you provide will only be stored for as long as UCL requires it for the above purposes, after which it will be destroyed.

Your personal data may also be shared either on request, or proactively, with public health authorities. Your information will only be shared where UCL considers it is necessary in the public interest in the area of public health. This could happen, for example, where a public health authority needs to establish whether there is a link between cases to respond to the COVID-19 outbreak. Your personal data will only be shared with local, NHS or UK Government public health authorities. We will limit the information provided to the minimum required by the public health authority for these purposes. If the public health authority only requires information on COVID-19 trends at UCL, we will anonymise the information and your personal data will not be shared.

For more information on the way UCL handles your personal data, as well as our legal basis for processing it and your rights as a data subject, please see the relevant UCL Staff or Student privacy notice.

How to use UCL Connect to Protect

For the best experience please use one of the following browsers: Chrome; Microsoft Edge or Safari. Please note that Internet Explorer isn't supported and may cause some problems with functionality.

Sign in with your UCL sign in details. Once you have signed in, you will be asked the following questions:

  • Whether you are symptomatic, have tested positive for coronavirus, or if you have been contacted by NHS Test and Trace and asked to self-isolate. If you are self-isolating, you will be asked when it started and where you are located. 
  • If you are symptomatic or you have tested positive, you need to make a new report or update a previous report.
  • If you are making a new report, you will be asked about your symptoms, whether you have had a test, where you have been and when. 
  • If you are updating a previous report, you will be asked whether you have had the test (and if this is positive), and to confirm your previous data. 

Trouble accessing Connect to Protect

If you can't access Connect to Protect, please report the issue to IT Services and report your status through askUCL if you're a student, or contact Workplace Heath if you are a member of staff.

Further questions

If you have a specific question about your individual circumstances please speak to your department or line manager in the first instance. If you have a more general question, please check that it has not already been answered through our Coronavirus FAQs or Keeping Safe on Campus webpages

Students can contact us though the askUCL student enquiries system. Members of staff can contact us via our online form or alternatively you can email covidhelpline@ucl.ac.uk. If you would like to speak to someone on the phone, please call our helpline on 0203 108 5699. Lines are open 9am-5pm, Monday-Friday.