XClose

Coronavirus

Home
Menu

FAQs for schools and prospective students

Frequently asked questions, advice and support for students holding an offer or applying for a place for 2020 or 2021

Visit the Government and NHS websites and download the NHS COVID-19 App for the most up to date information about what to do if you feel unwell and what you can do to avoid spreading the virus.

Academic year 2020/21

What teaching and assessment arrangements will be in place for the 2020/21 academic year?

UCL is open and the new academic year started on 28 September. It might look a little different from usual. But don't worry, we're still committed to providing you with the same level of support, the same great opportunities, and the same high-quality education, just with a few changes to keep you and our community safe and secure.

In Term One, new and returning students have the option of studying on campus or wherever you're based around the world. As the situation is constantly evolving, you may need to change your mind so we'll remain flexible. This means, for example, that if you can't arrive on campus for the start of term, you can join us later. Similarly, if you come onto campus but then decide or need to return home, you can do so with no impact on your studies.

We are working towards an even better on-campus experience as the academic year progresses; however, a lot will depend on the progress of the pandemic and public health restrictions in place. We will keep you up-to-date with our plans throughout Term One, so you have the information you need to be able to take decisions that are right for your circumstances.

See Your education in 2020/21 to find out more about how your teaching and learning, and other aspects of UCL student life, will look this academic year.

Can I choose whether to attend in person or online? 

In Term One, new and returning students have the option of studying on campus or wherever you're based around the world. As the situation is constantly evolving, you may need to change your mind so we'll remain flexible. 

This means, for example, that if you can't arrive on campus for the start of term, you can join us later. Similarly, if you come onto campus but then decide or need to return home, you can do so with no impact on your studies. 

See Your education in 2020/21 to find out more about how your teaching and learning, and other aspects of UCL student life, will look this academic year.

How is UCL planning to manage the practical (e.g. lab) component of some degrees?

This will vary by course because the nature and timing of practical components differs between courses. Where we can safely accommodate social distancing, laboratory or studio-based practical work will be delivered on campus. This may involve changes to the timetable to accommodate smaller class sizes, or changes to the precise timing of the practical component.

See Your education in 2020/21 to find out more about how your teaching and learning, and other aspects of UCL student life, will look this academic year.

What consideration will be made for students who may be affected by flight restrictions?

In Term One, new and returning students have the option of studying on campus or wherever you're based around the world. As the situation is constantly evolving, you may need to change your mind so we'll remain flexible. 

This means, for example, that if you can't arrive on campus for the start of term, you can join us later. Similarly, if you come onto campus but then decide or need to return home, you can do so with no impact on your studies. 

See Your education in 2020/21 to find out more about how your teaching and learning, and other aspects of UCL student life, will look this academic year.

Currently the UK Government is imposing a 14-day quarantine for people coming into the UK from some countries. Will there be any support from UCL during the quarantine?

Advice for students arriving in the UK can be found on the UCL Students website. If students are required to self-quarantine, we will do everything we can to support them and make sure their arrival is as comfortable as possible. 


Keeping safe on campus

Visit our keeping safe on campus website to find out what we’re doing to protect our staff and students, how you can help keep campus as safe as possible and for our FAQs about joining us on campus in 2020/21.
I’m concerned that I might experience racism or xenophobia in the UK as a result of coronavirus – is this likely? How does UCL support any students affected by this?

London is one of the world’s most diverse and multicultural cities, with people from all over the world and all different walks of life. It is generally very safe, and it is extremely unlikely that you’ll experience any kind of crime, racism or xenophobia.

UCL is a proudly diverse university and our students are truly international. Our campus is safe, with a constant presence from security officers. 

UCL does not tolerate abuse of any kind within our community. Please report any incidents of harassment or abuse directly to the police. 

If you are a UCL student or member of staff, you can also use our online Report + Support tool to tell us about incidents of bullying, harassment or misconduct, and to seek support.


Fees

I pay tuition fees. Am I entitled to a reduction in light of the current situation?

Our lecturers and support staff are working tirelessly to provide you with high-quality education and support, and to maintain the rich academic experience that you expect throughout the 2020/21 academic year. As outlined above, the new academic year started on 28 September and our campus is open. 

The UK Government Department for Education has made clear that you should not expect any refund if you are receiving adequate online learning and support, and we are confident that in most cases we have been able to deliver this. As such, we are currently not offering tuition fee refunds or reductions on the grounds of some of our teaching and assessment having moved online.

Of course, if we don’t get it right you continue to have recourse to UCL’s Student Complaints process.


Applying, admissions and immigration 

If I have any questions regarding my application or offer from UCL, what is the best way to contact the university?

The Admissions Helpline is open 09:00 – 17:00 (BST) Monday – Friday: +44 (0)208 059 0939 

Depending on your level or programme of study, enquiries can be made by email to the following: 

Is UCL still considering applications from students across the world, regardless of how their countries are affected by the coronavirus outbreak?

Yes, we will continue to give equal consideration to all applications regardless of where you are from or where you live.

If you are yet to make an undergraduate application, please note that UCL does not usually enter UCAS Clearing. We may have a select number of programmes available through UCAS Adjustment but this cannot be confirmed until mid-August.

Students due to start in 2021 or later

Applying and admissions

If I have any questions regarding my application or offer from UCL, what is the best way to contact the university?

The Admissions Helpline is open 09:00 – 17:00 (BST) Monday – Friday: +44 (0)208 059 0939 

Depending on your level or programme of study, enquiries can be made by email to the following: 


Applicants

Will the coronavirus outbreak affect my application to UCL?

We are doing everything we can to limit any impact coronavirus may have on current applications to study at UCL. Our Admissions team is working hard to process all applications and provide a decision as soon as possible.

My grades may be affected by either missing courses or being taught by distance learning. What account will you take of this?

We are taking advice from the examination bodies on school and university closures due to the coronavirus outbreak, including the provision of online learning opportunities. We expect extenuating circumstances to be taken into account by the relevant examination bodies. Any appeals should go to the examination bodies directly as universities are not part of this process.

If you will be unable to provide evidence of meeting the condition(s) set out in your offer letter because your institution is unable to provide your final classification please contact us to discuss this. 

Undergraduate: undergraduate-admissions@ucl.ac.uk 
Graduate: postgraduate-admissions@ucl.ac.uk


English language requirement

I am unable to take my English language test because the IELTS test centres are closed, how will this affect me?

We are happy to accept a range of tests, including tests that applicants can take online. For further information please see the English Language requirements for undergraduate students and postgraduate students. If you are planning to apply for a scholarship or other funding external to UCL, please check which English language tests will be accepted by the funding body.

Acceptable English language qualifications for UCL Pre-sessional English courses and UCL Institute of Education Preparation for Academic Studies in Higher Education courses can be found on each webpage.


Immigration

I will need to apply for a visa to study at UCL. In light of COVID 19 have there been changes to the application process that students need to be aware of?

Please look at our visa and immigration pages, or get in touch with the team if you have specific questions.

Will the 2-year post-study work visa be in effect next year? (Graduate Immigration Route)

On 11 September 2019 the UK Government announced the creation of a new immigration route which will enable international students to remain in the UK for two years after they have completed their studies. 

The Graduate Route will be available to international students who have successfully completed a degree at undergraduate level or above at a Higher Education Provider with a track record of compliance and who have a valid Tier 4 visa at the time of application. 

The new route will be launched in the summer of 2021, meaning that any eligible student who graduates in the summer of 2021 or after will be able to apply for the route. 

The Graduate Route will replace the Doctorate Extension Scheme visa once it comes into effect.  

Further information about the new visa route can be found on the Home Office website.


Accommodation

Where can I find the latest information about accommodation?

Please see our accommodation FAQs for further information.