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Department of Health (2001) Mental Health Policy Implementation Guide
Service users and their family/carers should be provided with the following information:
• Description of the service, range of interventions provided and what to expect
• Name and contact details of care co-ordinator and other relevant members of the team
• Contact details for out of hours advice and help
• Care plan and comprehensive information about medication
• Relapse prevention and crisis plan
• Discharge plan
• How to express views on the service. (p.22)