UCL Career Frameworks


Enterprise and External Engagement - Grade 9 (Management Pathway)

Example job roles:Technical Operations Manager, Director, Research and Innovation Lab Manager, Head of Technical Services

Level: Senior


Activities and responsibilities likely to be required when working at this level

Health & Safety responsibilities

  • Advise and oversee significant equipment purchases ensuring compliance and alignment to College/Faculty priorities
  • Ensure that the University's health and safety policy is translated into effective local policies and procedures
  • Hold specific safety responsibilities 
  • Lead safety inspections and accident investigations

Core responsibilities

  • Maintain oversight of all technical staff recruitment within the College/Faculty
  • Oversee space management and allocation across the College/Faculty
  • Lead the development of College/Faculty services and facilities ensuring that they remain fit-for-purpose and deliver maximum benefit 
  • Lead change-management initiatives in collaboration with more senior staff
  • Produce options papers, proposals and reports for senior management review
  • Ensure that inventory and asset management is appropriately managed across the College/Faculty
  • Manage College/Faculty budgets (including trading accounts) and those relating to specific projects ensuring that appropriate and compliant systems are in place to deal with purchasing
  • Contribute data to influence budget setting processes
  • Oversee the management of all College/Faculty facilities, monitoring budgets and overall performance
  • Maintain oversight of all large-scale building works leading on those of a significant value/impact
  • Oversee College/Faculty security and access control arrangements
  • Contribute to research outputs, including research papers, as a co- or lead author.
  • Apply for grant funding from appropriate external funding agencies and internal funding programs.
  • Coach staff

Personal and professional development

Development options to consider when working towards this level

Learning on the job

  • Seek opportunities to contribute to strategic and financial planning 
  • Take on a project related to organisational change and innovation
  • Contribute/chair/co-chair meetings
  • Engage senior stakeholders with plans/ideas for change
  • Play key role in senior meetings

Learning from others  

  • Build network of senior colleagues across UCL and in external organisations
  • Maintain links with sector bodies and peers 
  • Seek feedback from team

Formal learning

  • Strategic thinking and planning
  • Financial management
  •  UCL Leadership and/or Management training 

Transferable skills and competencies

UCL uses the Universal Competency Framework (UCF) to discuss transferable skills. Find out more details on the framework.

Persuading and influencing

  • Making an impact
  • Shaping conversations
  • Appealing to emotions
  • Promoting ideas
  • Negotiating and gaining agreement
  • Dealing with political issues.

Creating and innovating

  • Innovating
  • Seeking and introducing change

Entrepreneurial and commercial thinking

  • Monitoring markets and competitors
  • Identifying business opportunities
  • Demonstrating financial awareness
  • Controlling costs
  • Keeping aware of organisational issues

UCL Ways of Working

These describe expected behaviours in line with UCL culture and values.  For Ways of Working indicators and steps to development please refer to the Ways of Working website

4 January 2024

Career Pathway roles are indicative and are not intended to be a description of the role in terms of responsibilty and duties.