XClose

Advanced Research Computing

Menu

Drop-in sessions

ARC and the Research Data Management team (Library Services) run regular drop-in sessions for all research staff and research students, providing digital research support, troubleshooting and advice.

 

Support topics

If you have any problems related to the following areas, we should be able to help:

  • choosing the right software, hardware and services,
  • research programming,
  • task automation and scripting,
  • high performance computing,
  • data science,
  • storing large datasets,
  • Research Data Storage (RDS) service induction,
  • handling sensitive data,
  • research data management (including writing data management plans).

We have now resumed face to face drop-in sessions; if you would like to discuss something in person, you are welcome to visit us during the dates/times/venues below. If the problem is likely to need a lengthy discussion (half an hour or more) or requires very specific knowledge (e.g. of an unusual programming language) it would be very helpful if you could email a short summary of your problem to arc@ucl.ac.uk at least 2 days before the session you would like to attend - we can then try to make sure a member of staff with appropriate expertise is available.

If you are unable to visit us in-person, we are starting a new series of weekly online drop-in sessions. If you would like to meet onlline, it would also be helpful if you could send an email to arc@ucl.ac.uk with a short summary of the problem beforehand so we can arrange for someone from the relevant team(s) to assist.

Upcoming in-person sessions

DateTimeLocation
Tuesday 10th September 202411am - 12:30pm   26 Bedford Way, Room 448
Tuesday 24th September 202411am - 12:30pm26 Bedford Way, Room 448
Tuesday 8th October 202411am - 12:30pmUCL GOSICH - Wolfson Centre, Room D (Ground Floor)
Tuesday 22nd October 202411am - 12:30pmTo be confirmed
Tuesday 5th November 202411am - 12:30pmTo be confirmed
Tuesday 19th November 202411am - 12:30pmTo be confirmed
Tuesday 3rd December 202411am - 12:30pmTo be confirmed
Tuesday 17th December 202411am - 12:30pmTo be confirmed 


Research Programming Hub

If you're looking for support with computer programming you can also find help via the UCL Research Programming Hub: a UCL wide network for people who are interested in programming. The Programming Hub Slack workspace is open to anyone with an @ucl.ac.uk email address and features a #helpme channel where you can post your questions to the community. Slack's guide for new users provides a quick introduction if you're new to the platform.


Documentation and Guides


Support email addresses