Information Services Division


Get Connected

How to get online at UCL. Wired and wireless access on campus and in Halls of Residence. Get information on desk, conference and mobile phone services, as well as tele/videoconferencing facilities at UCL.

Get Connected

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WiFi network services at UCL

WiFi (wireless) networks

There are two WiFi internet services available at UCL – eduroam which is for UCL staff and students as well as those visiting from other eduroam participating institutions and UCLGuest which is for visitors to UCL.

Halls of residence connections

Halls of Residence internet connections

Find out about how to use the internet in your Halls room. Most halls now have WiFi via eduroam, but some halls still have a wired connection in rooms.

Wired network services at UCL

Wired networks

The UCL Network provides wired connections for 45,000+ devices with an individual point of presence for access to UCL Network services (e.g. web and email), JANET and ultimately the Internet.

Telephony services at UCL

Telephony services

Information for staff on desk, conference and mobile phones as well as tele/videoconferencing facilities at UCL.

Remote working tools

Working remotely?

We provide a number of tools and services to give you access to UCL resources such as files, applications and systems whether you are at home or on the move.

Explore remote working tools & services

Service status, Get Connected News & Events

Network Service status

News articles

MAC OS X 10.11 - El Capitan and VPN Service - 8th October 2015

Please be advised the Remote Access VPN service is not yet fully compliant with Mac OS X 10.11 - El Capitan

Please therefore refrain from upgrading to Mac OS X 10.11 if you use the Remote Access VPN service

ISD are migrating to a new version of the AnyConnect client but testing needs to be completed.

Published: Oct 8, 2015 7:43:51 PM