UCL Information Services Division


Get Connected

How to get online at UCL. Wired and wireless access on campus and in Halls of Residence. Get information on desk, conference and mobile phone services, as well as tele/videoconferencing facilities at UCL.

Get Connected

Network service status

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WiFi network services at UCL

WiFi (wireless) networks

There are two WiFi internet services available at UCL – eduroam which is for UCL staff and students as well as those visiting from other eduroam participating institutions and UCLGuest which is for visitors to UCL.

Halls of residence connections

Halls of Residence internet connections

Find out about how to use the internet in your Halls room. Most halls now have WiFi via eduroam, but some halls still have a wired connection in rooms.

Wired network services at UCL

Wired networks

The UCL Network provides wired connections for 45,000+ devices with an individual point of presence for access to UCL Network services (e.g. web and email), JANET and ultimately the Internet.

Remote working tools

Working remotely?

We provide a number of tools and services to give you access to UCL resources such as files, applications and systems whether you are at home or on the move.

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Telephony services at UCL

Telephony services

Information for staff on desk, conference and mobile phones as well as tele/videoconferencing facilities at UCL.

Get connected news

Resolved: eduroam connection issues - Wednesday 11 April 10:00

Update: 10:00 We have restored the eduroam service across UCL. IF you are still unable to connect then try disconnecting from wi-fi and then reconnecting as some devices may be stuck still trying to connect. If you are still unable to connect please contact the Service Desk on 25000.

Published: Apr 11, 2018 8:19:13 AM