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UCL Information Services Division

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How to get online at UCL. Wired and wireless access on campus and in Halls of Residence. Get information on desk, conference and mobile phone services, as well as tele/videoconferencing facilities at UCL.

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Network service status

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WiFi network services at UCL

WiFi (wireless) networks

There are two WiFi internet services available at UCL – eduroam which is for UCL staff and students as well as those visiting from other eduroam participating institutions and UCLGuest which is for visitors to UCL.

Halls of residence connections

Halls of Residence internet connections

Find out about how to use the internet in your Halls room. Most halls now have WiFi via eduroam, but some halls still have a wired connection in rooms.

Wired network services at UCL

Wired networks

The UCL Network provides wired connections for 45,000+ devices with an individual point of presence for access to UCL Network services (e.g. web and email), JANET and ultimately the Internet.


Remote working tools

Working remotely?

We provide a number of tools and services to give you access to UCL resources such as files, applications and systems whether you are at home or on the move.

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Telephony services at UCL

Telephony services

Information for staff on desk, conference and mobile phones as well as tele/videoconferencing facilities at UCL.


Get connected news

IT incident 5 May 2017 – a response from ISD and Estates

We wanted to update UCL staff and students following the major loss of IT services on Friday 5 May 2017. Firstly, we want to apologise for the significant impact this had on staff and students’ ability to work across the whole university. We all rely on this technology round the clock and any loss of service is frustrating.

Published: May 16, 2017 4:30:52 PM