You Shape UCL: 4 reasons why it’s important to take part in student surveys
7 November 2017
It’s that time of year again, the leaves are golden, the air is crisp, the second season of Stranger Things is on Netflix…and you’re getting emails about the New to UCL survey.
The New to UCL survey is for all new students, whether you’re an undergraduate, postgraduate taught student or doing a PhD. The survey focuses on how well you have settled in at UCL and if you received all of the information and support you needed to start your studies.
So why should you bother taking it?
1. It's a good way to feedback to UCL about your experiences
We want to hear how university is going for you - if you love your lecturers or hate your timetable, think London is fantastic or really can’t stand the coffee on campus, tell us about all of it.
2. You could win a prize
Last year more than 600 students who completed student surveys won prizes including a £500 cash prize and we gave away a lot of Amazon vouchers.
All students who complete the New to UCL survey will be entered into a prize draw to win a £500 cash prize or a £10 Amazon voucher (there are 250 to give away).
3. We read ALL the responses
Our student surveys team analyse the data and categorise all the comments for every institutional survey (National Student Survey, Postgraduate Taught Experience Survey), making sure that the right people get to see them.
So if you say something about your halls, it will be sent to the accommodation team. If you mention disability support, that team will get to see your comment. Just make sure you are careful not to identify yourself as it’s important that your responses stay anonymous.
4. We’re starting to make real changes due to your feedback
Last year we read through all the responses – 12,740 of them – and as a result of your feedback there have been lots of positive changes at UCL including:
- 15% increase in UCL study space in 2016-17, as well as 549 new student PCs and 60 Laptop loans are available for the 2017/18 term
- Improved guidance on types of extenuating circumstances, including long-term/chronic conditions
- Extended range of emotional and psychological support, including evening appointments and an out-of-hours telephone counselling service for all students available 365 days a year
- The MyFeedback tool available to all UCL students and staff, allowing you to see all your feedback and marks in one place.
How to take the New to UCL survey
If you are an eligible student you will be sent an email to your UCL email address from firstname.lastname@example.org with a personal link to the survey.
Alternatively, you can go to https://ucl.onlinesurveys.ac.uk/newtoucl17 and login with your student ID number (8 or 9 digit number on the front of the student card) and date of birth as password (instructions are on the login page).
Your response is completely anonymous and will be used to help drive positive change.
You can find out more about how student feedback has already helped to affect change at the university, by visiting the You Shaped UCL website.
Rachel Heatley, Acting Head of Student Engagement, Office of the Vice-Provost (Education and Student Affairs)