UCL News


82% of UCL students are satisfied with the quality of their course

3 July 2019

The 2019 National Student Survey, published today, shows that 82% of UCL students are satisfied with the overall quality of their UCL education.

Wilkins Building

Overall satisfaction has increased 2% compared with 2018, with scores for Teaching and Assessment and Feedback showing similar improvement.  The biggest improvements compared to last year are to Student Voice, which increased by 3.6% and Organisation and Management which has increased by 3.1%.

Professor Anthony Smith, UCL Vice-Provost (Education & Student Affairs), said: "Students are at the heart of what we do, so we have to know what they think about their UCL journey.  We gather their opinions in many different ways – via NSS and other surveys, and through more than 1,000 students on our consultation panel and our network of fantastic student representatives.

"Their feedback informs the improvements we are making to education and the student experience at UCL, for example by enhancing our teaching, strengthening our support for health and wellbeing, and transforming our central London campus.

"So we’re very pleased to see that the work we’re doing, guided by UCL’s Education Strategy 2016-21, is beginning to have a positive impact on our students. There is much more to do, but today’s results confirm that we are on the right track.

"UCL’s distinctive research-based education prepares our fantastic students for the workplace and the world - over 93 per cent of UCL students graduate with a high level degree (1st or 2:1). Our students also benefit from all the fantastic opportunities that are on offer in London - including volunteering, work experience, networking and employment - and our graduate employability ranks highly in the UK and globally."

Current developments in UCL education:

  • The Connected Curriculum, UCL's framework for research-based education, continues to build an interdisciplinary learning culture that develops our students as creators of knowledge and problem solvers and equips them with the skills for the next step in their careers.
  • We work in partnership with our students to shape their education, with nearly 1600 student academic representatives. As a measure of how engaged they are, we received nearly 1500 nominations from students for the Student Choice Awards, which recognise our excellent teachers.
  • UCL is in the middle of an estates transformation programme to meet the demand for space at our central London campus and pursue our academic mission. Our Student Centre opened in Spring 2019, adding 1,000 new study spaces to the total of 4,400; we’ve created 2800 more teaching spaces; and secured £100 million from the Government towards our new Stratford campus, UCL East, the first phase of which opens in Autumn 2021.
  • Our first Student Health and Wellbeing Strategy, launched this year, will support our students to reach their full potential, be successful and enjoy their time at UCL.  

Professor Smith added: "70% of our final year undergraduates took part in NSS 2019 – I’d like to thank every student for their feedback. Such a high response is also tribute to the hard work of UCL staff to engage with their students and let them know that we are listening."


Media contact

Henry Killworth

Tel: + (0) 207 679 5296

E: h.killworth@ucl.ac.uk