UCL News


Natalie Conway appointed as Director of UCL’s Professional Services (PS) Hub

25 April 2019

Natalie joined UCL in July 2018 as the HR Services Director, having previously worked for Countrywide as Head of HR Services. She has been acting up into the PS Hub role since December 2018.

Natalie Conway

The PS Hub is a key initiative of the Transforming Our Professional Services (TOPS) programme, bringing together around 120 staff delivering a range of services across Human Resources, Finance, Communications and Marketing, Information Services Division, Estates, and Student and Registry Services.

Natalie told us: “The overall vision behind us moving to the PS Hub is that by working more closely together we can improve service quality across the UCL community and support colleagues by providing aligned and customer-focused services from one location.

I’m delighted to be taking on this exciting project and working with you all to deliver such an important element of the broader professional services transformation taking place across UCL.”

You can find more information about the PS Hub on the TOPS website.