Library Services


Store request form

The form below can be used to request journals or journal articles, books, theses and other material types that are held in our Store.

Store Service Closure

Owing to recent events, the Store Service will be closed from 5pm Friday 20th March until further notice with the last possible date to request items being Thursday 19th March 12pm.

Due to all other UCL library sites closing, all Store Requests will be delivered to the Science Library (DMS Watson Building) in Malet Place – regardless of your chosen pick-up location. You will have until Friday 5pm to pick-up you items, after that the libraries, along with the Store Service will be closed until further notice.

We apologise for any inconvenience this may cause.

Before sending the form

UCL users - send your request via Explore

Did you know…? If you are a UCL student or affiliate, it’s much easier to request a Stores item from your library account. Simply log in to Explore with your username and password, search for the item, and click Request next to the item details.

Advantages of Explore

Using Explore provides users with additional benefits:

  • Choose your pick-up location from any of our libraries (not just those listed on the form below)
  • You'll receive an email when your item arrives!
UCL copyright advice

If you are photocopying a part of a thesis then you need to adhere to the copyright law, e.g. you can only copy 5% of the thesis or one chapter, which ever is the greater.

Digitisation of theses - view as PDF

Most theses from 1990 to present are available to view as pdfs via Proquest (paper copies are still available). Please follow the link below:

When will my order arrive?

Requests made before 7.30am will be available the same afternoon; requests submitted after that time will be ready for consultation the next working day at approximately*:

UCL Science Library (Help Point)Bloomsbury Campus, Malet Placeafter 3:00pm
UCL Cruciform HubBloomsbury Campus, Gower Streetafter 3:30pm
UCL Institute of Archaeology LibraryBloomsbury Campus, Gordon Squareafter 3:30pm
UCL Institute of Education Library20 Bedford Wayafter 3:30pm
UCL Language & Speech Science LibraryWakefield Stafter 3:30pm
UCL School of Slavonic and East European StudiesBloomsbury Campus, Taviton Streetafter 3:30pm
UCL School of Pharmacy LibraryBrunswick Squareafter 3:30pm
UCL Ear Institute & Action on Hearing Loss LibrariesGray's Inn Roadafter 4:00pm
UCL Great Ormond Street Institute of Child Health LibraryGuildford Streetafter 4:00pm
Joint Library of Ophthalmology, Moorfields Eye Hospital & UCL Institute of OphthalmologyBath Streetafter 4:00pm
UCL Institute of Orthopaedics LibraryStanmoreafter 4:00pm
UCL Queen Square Institute of Neurology, Queen Square Library23 Queen Squareafter 4:00pm
Royal Free Hospital Medical Library, UCL Library Services (Issue Desk)Belsize Parkafter 4:30pm

 There are no deliveries at the weekend. Any requests made on a Friday, or at the weekend, will be ready for collection on the following Monday.

* Terms of delivery are subject to change.

Please note:

Material from the Store should be returned to the library it was collected from. All requests are held for one week only, after which they will be returned to Store. We do not notify readers when material arrives unless it is a book requested via Explore. It is your responsibility to check on the progress of your request and to collect the material in time.

Using this form:

  1. Visitors do not need a UCL barcode number to use this form.
  2. Fields marked * must be completed.
  3. You can select any of the sites listed below to collect from.

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