Library Services


LCCOS Annual Report 2022 published

12 December 2022

Over the last year, Library, Culture, Collections and Open Science (LCCOS) has continued to innovate to support our users and partners.

Interior of SSEES Library

LCCOS is a new grouping within the Office of the Vice-Provost (Research, Innovation & Global Engagement) that unites UCL’s world leading museum, library and archive collections, spaces including the Bloomsbury Theatre, 17 library sites and the Object-based Learning Laboratory and teams supporting UCL’s research, academic excellence and engagement activities. It is the home of the Office for Open Science and a key partner in the UCL Research Institute for Collections.

We are at the heart of the university, acting as a vital hub connecting people, ideas and information. Over the last year, we welcomed over 3 million visits to our libraries, museums and theatre. Our teams have made the university’s museum, library and archives collections available for researchers and students. The Open Access team were also pivotal in the university’s submission to REF 2021, which we celebrated this year.

We have also created impact in London and beyond, in line with our values of openness and co-production as a key part of the research life cycle.

Dr Paul Ayris Pro-Vice-Provost LCCOS said:

“If I had to pick out one vital reason why we have been able to do so much this year to support our users, it is the professionalism and dedication of our staff. Over the last year, colleagues from across the department have gone above and beyond to support our users”.

This work was recognised in June, when we were reassessed for Customer Service Excellence (CSE), gaining full compliance across all criteria with 20 'compliance pluses', where we have exceeded the Standard. This is an outstanding result for LCCOS, one which few organisations in any UK sector can match.

The wider context remains challenging, but LCCOS is well placed to continue to ensure UCL meets its strategic aims and to inspire people to transform how the world is understood, how knowledge is created and shared and the way that global problems are solved.

Read the LCCOS Annual Report 2022.