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Halls Support - Instructions for ISD staff

The following instructions are for ISD Helpdesk staff who need to log a Halls Support request on behalf of someone else.

  • Login to the Halls Support form here.

  • Your details will be automatically completed, enter the userid of the requester in the box on the right hand side and press ENTER

    Select another user…
  • Complete the form, making sure all fields marked with an * are completed and enter as much additional information into the last field.
  • Press submit, the request will be submitted to the relevant Network Services team.