Review of web-based survey tools

The functionality of these tools was very similar. None of them seem to pay much attention to the respondent interface or visual impact. The main emphasis is on ease of production and data collection and features such as integration with email lists.

Name	Visual impact	Special features	Data capture	Price	Privacy/security
Zoomerang	Not as appealing as Survey Monkey. Navigation rather clunky, questions and instructions not clearly differentiated, unattractive font	Survey programming service; Sample survey respondent service; Survey translation service; Can send reminder and check response status of respondents.	Results can be downloaded into spreadsheet	Basic sub FREE (same as above); $350 p.a. or $99 for three months - unlimited surveys and unlimited responses	No reference on website to Terms and Conditions, security or confidentiality
Survey Gold	Better than Zoomerang but not as good as Survey Monkey. Rather monotonous and uninteresting. Couldn’t try navigation	Can be used on paper, phone or web; Numerous features	Exportable to SPSS, Excel, dBase, HTML, Data Interchange Format, tab-delimited text	30 day free trial Individual licence $199 (one user, unlimited responses); No additional charges	Promises will NOT use IP addresses, cookies or other unique identifiers, or share data
Advanced Survey	Hard to say as cannot review without signing up	Account based system, can be used by anyone with an email address; Email and web surveys	Downloadable as delimited text, XML or for statistical analysis	Basic account FREE (unlimited questions/ surveys/ responses); Enhanced account $20.83 per month	As above. Some ambiguity in privacy statement