Information Services Division


Staff training booking FAQs

I am a UCL member of staff but I can't log on to the booking system, what do I do?

If you are a member of staff who is not on UCL payroll (i.e. you are a contractor or agency staff member or an associate) you will need to register as an external to book on a course.

At the point where you would normally log in during the booking process, click the link that reads registering here in the purple box below the login box.
You only need to complete the left-hand side of the form with your details.  You should use your UCL email address when registering.

You will then receive login details by email and you can use these to book a place. As a temporary member of staff you will always be automatically added to the reserve list, so once you receive the email confirming that you are on the reserve list you need to forward your confirmation email to isd-training@ucl.ac.uk  Someone will then move your booking from the reserve list to a confirmed place provided there are places left.

Note that you can use the same login details for any future bookings on the system.