Information Services Division


Setting up a new laptop with Desktop@UCL pre-installed

How to set up a new Dell laptop that has been sent directly to you with Desktop@UCL pre-installed.

This guide is aimed at

  • Staff

Before you start...

  • A new and boxed laptop with Desktop@UCL pre-installed
  • An internet connection
  • Your UCL user ID and password

Video guide

MediaCentral Widget Placeholderhttps://mediacentral.ucl.ac.uk/Player/I8637a9e



  1. Unbox the laptop.
  2. Connect the laptop to the power adapter and mains.
  3. Turn on the laptop.
  4. At the setup screen (Fig.1) connect the laptop to the internet. If you have an ethernet cable that will provide internet access, connect it and skip to step 7. To connect to a Wi-Fi network, click the globe icon in the bottom right to view a list of available wireless networks.

    Connect to the internet
    Fig.1 – Step 1 Connect to the internet
  5. Select your wireless network from the list (Fig.2).

    List of available wireless networks
    Fig.2 – List of wireless networks
  6. Enter the requested information for your wireless network. If you are at home this will likely be a single password (Fig.3). If you are at a UCL location and connecting to eduroam this will be your UCL credentials.

    Enter the network security key
    Fig.3 – Enter network security key
  7. Once connected Step 2 - Enter UCL Credentials will become active (Fig.4).

    Network status connected. Step 2 highlighted.
    Fig.4 – Step 2 Enter UCL Credentials
  8. Enter your Username and Password and click Logon.
  9. If connecting from outside of UCL a prompt for Cisco AnyConnect will appear (Fig.5) – Enter vpn.ucl.ac.uk/Prelogin in the box and click Connect. If connecting from within UCL this will not appear – skip to step 11.

    Cisco AnyConnect ready to connect
    Fig.5 – VPN ready to connect
  10. Enter your Username and Password and click OK.
  11. Once connected Step 3 - Confirm configuration will become active (Fig.6). If you are the primary user for the device select Yes and confirm your department. If the device is not going to be primarily used by you or it will be a shared device you should select No.

    Step 3 highlighted
    Fig.6 – Step 3 Confirm configuration
  12. Once the configuration has been confirmed you will see a Configuration complete message (Fig.7). Click OK.

    Configuration complete message
    Fig.7 – Configuration complete message
  13. At the standard Desktop@UCL sign in screen (Fig.8) logon as normal.

    Please note: The first time you logon your N: Drive will begin synchronising. Depending on how much data is in your N: drive and your connection speed this may take a long time. We recommend staying connected for at least 15 minutes for essential files to synchronise.

    Standard Desktop@UCL sign in screen
    Fig.8 – Standard Desktop@UCL sign in screen



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