How to forward an email as an attachment/find header text

To help the Information Security Group investigate a phishing scam, you may be asked to forward the message as an attachment or to send he header information. This guide explains how to do this.

This guide is aimed at:

• All UCL students and staff

Instructions

Forward an email as an attachment.

In most versions of Outlook and some other email clients:

Method 1: Select the email in your mailbox and press Ctl + Alt + F. This will create a new email with the selected message as an attachment.

Method 2: Open a new email. From your mailbox, drag and drop the selected message onto the body of the new email to add it as an attachment. Note: if the new email becomes hidden on your desktop when dragging then hover over the “Untitled – message” tab on the taskbar to bring the new email back to the foreground.

Method 3: Open the message and from the File tab, use the “Save as” option to save as a file of type “Outlook message format – Unicode (*.msg)” or a similar option. Attach the saved file to a new email in the usual way. Remember to delete the saved file when no longer needed.

Outlook 2010 and 2013

Select the email but don’t open it. On the “Home” tab, within the “Respond” group, click on the “More” dropdown. Select “Forward as attachment”.

Find and copy the header text

It may be preferable to display the email headers then copy-and-paste the text in a new email. If you’re not sure which email version you are using, the following Microsoft support article maybe helpful: What version of Outlook do I have?

Outlook Web Access (OWA)

Double click on the email, click on the ‘More actions’ button which looks like three dots (…), select ‘view message details’, copy and paste the header information into an email and send it to us.

Office 365

Click on the dropdown menu (down arrow) to the right of ‘Reply All’, select ‘View message details’, copy and paste the header information into an email and send it to us.

Outlook 2010 and 2013

In the File tab, click on and expand the “Tags” group. Copy and paste the “Internet headers” information into a new email and send it to us.

Related guides & other info

• Deal with phishing email
• Keep your email secure