Information Services Division


Connecting to BT Public Wi-Fi without a BT account with macOS

This guide explains how to connect to a public BT Wi-Fi network without a BT account (available to UCL staff and students) using a macOS machine.

This guide is aimed at...

  • Staff
  • Students

Before you start...


  1. Click the Wi-Fi icon to view a list of available networks and choose BTWi-fi (see Fig.1). If BTW-fi is not listed, check in Other Networks
    macOS available networks
    Fig.1 – BTWi-fi in available networks lists
  2. A web page will automatically open (see Fig.2) asking you to sign in if you already have a BT Wi-Fi account or to buy access. This web page can be closed. Note: cookie settings can be amended by clicking About.
    BT Wi-Fi splash screen
    Fig.2 – BT Wi-Fi log in or purchase web page
  3. Open the Cisco AnyConnect Secure Mobility Client.

  4. In the network connection box, enter vpn.ucl.ac.uk and click Connect (see Fig.3)
    Cisco AnyConnect macOS ready to connect
    Fig.3 – VPN ready to connect
  5. Select the bt-vpn.ucl.ac.uk option from the Group dropdown menu (see Fig.4)
    Cisco AnyConnect macOS - Group, Username and Password
    Fig.4 – Group, Username and Password window
  6. Enter your UCL username and password and click OK. Once the VPN has connected you will then have access to UCL resources and the internet through BT Wi-Fi.

    Please note: Ensure the Group option is changed back to RemoteAccess when you are not using the BT Wi-Fi wireless network. This will improve the performance of Microsoft services (i.e. Microsoft Office365 and Teams).

Having trouble connecting?

For further instructions please see Wi-Fi troubleshooting & known issues.

Help & Support

For further help and assistance you will need to contact the IT Services.


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