Abstract
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This
practitioner research is the story of what happens when we take an important,
but heterogeneous idea, and turn it into a mandatory standard. It explores
how public engagement and patient involvement are framed and enacted in UK
medical education, in the context of evolving regulatory requirements and
diversity of medical schools. Four case studies are presented - three medical
schools with different missions, and the regulator (the General Medical
Council, GMC). Interview transcripts with school leaders and GMC officers
were analysed applying two approaches, informed by symbolic interactionism
and social epistemology: boundary object theory and frame analysis. The study
shows that public engagement is a diffuse, plastic concept acting at
organisational and individual levels with many features of a boundary object.
This conclusion is further supported by its institutionalisation as a
regulatory standard (in Tomorrow's Doctors 2009). The study sheds light on
ideas of professional and organisational identity formation and on boundary
agents - those working across intra, and extra organisational boundaries.
Through frame analysis, the case studies provide an insight into the
socio-political, moral and pedagogical dimensions of involving patients and
the public in medical education as viewed by educators and regulators, and
how these ideas are affected by the use of knowledge, values and authority on
one hand, and regulation on the other. Medical school leaders frame public
engagement and patient involvement with reference to their local higher
education and healthcare context, and their knowledge community. Variations
in framing encompass individual, person-centred, and collective,
socially-oriented dimensions. New regulatory standards for medical education
and training were published in January 2016 - a re-framing of professional
and regulatory priorities. This study helps us understand how such standards
in professional education evolve and provides a framework for investigating
and analysing their intended and untoward effects at individual,
organisational and institutional levels.
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