All bookings for courses at the UCL Ear Institute are subject to our terms and conditions. By placing a booking you will have agreed to our terms and conditions.
If you wish to cancel your order for a Course after it is accepted by us and outside of any period in which you might have a right to cancel, then the following applies.
Your cancellation must be received in writing no later than 14 days before the start of the Course. If we receive your cancellation no later than 14 days before the start of the Course we will refund any amount you have paid to us for that Course less an administration charge of 20%. No refunds will be made for cancellations made by you within 14 days of the Course date.