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UCL Institute of the Americas

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Professional Services Staff

Rachel Cronkshaw

Institute Manager

The Institute Manager has overall responsibility for management and administration in the Institute. Rachel is Co-Inclusion Lead, Departmental Safety Officer, Wellbeing Champion, and Green Champion.

Contact the Rachel for:

  • HR issues
  • Estates and operations
  • Events, news, web and communications
  • Equality, Diversity and Inclusion matters

Email: r.cronkshaw@ucl.ac.uk


Sudershana Dave 

Finance and Research Officer

The Finance and Research Officer is responsible for the day-to-day administration of finance and research for the Institute of the Americas.

Contact Sudershana for:

  • Research funding application support
  • Management of research awards, including contract support, financial management, and funder liaison
  • Research seminar series
  • Financial monitoring
  • Expenses, purchase orders, sales invoices and other financial transactions

Email: sudershana.dave@ucl.ac.uk


Antonella Silvestro
Antonella Silvestro

Senior Teaching Administrator

[Full time: Monday to Thursday extended hours; Friday AM]

The Senior Teaching Administrator has responsibility for overseeing the degree programme administration and managing the Teaching Administrators.

Contact Antonella for:

  • Programme procedures and regulations
  • Programme prospectuses
  • Student induction and student handbooks
  • Student funding queries

Email: ia-programmes@ucl.ac.uk


Lorna Bowden

Teaching Administrator

[part-time: Monday, Tuesday, Wednesday]

Our Teaching Administrators act as first point of contact for any student, staff and applicant queries and administer a range of teaching and learning related activities at the Institute.

Contact Lorna for:

  • Module registration
  • Extenuating Circumstances
  • Moodle and assignment submissions
  • Timetabling
  • Applicant, offer-holder and associate queries
  • General enquiries

Email: ia-programmes@ucl.ac.uk


Poppy Brooks 

Teaching Administrator

[part-time: Tuesday, Wednesday, Thursday, Friday]

Our Teaching Administrators act as first point of contact for any student, staff and applicant queries and administer a range of teaching and learning related activities at the Institute.

Contact Poppy for:

  • Module registration
  • Extenuating Circumstances
  • Moodle and assignment submissions
  • Timetabling
  • Applicant, offer-holder and associate queries
  • General enquiries

Email: ia-programmes@ucl.ac.uk


Alison Mirpuri
Alison Mirpuri

Student Adviser

[Part time]

The Student Adviser as a key point of contact during your first undergraduate year.

If you are a first year undergraduate student at the Institute of the Americas, contact Alison to:

  • Meet with her and talk about how you are finding UCL and being a student here
  • Support you with any matters relating to your wellbeing and student experience
  • Discuss any aspects of university life that you are not sure about - policies, assessments, finding the right kind of support, etc.

Find out more about Alison, her role and the ways she can support your experience as a first year undergraduate at UCL Institute of the Americas.

How to contact Alison

To send me a message:

  1. Log in to askUCL and click on the 'ask a question' button
  2. Scroll to the 'Life at UCL' category
  3. Click on 'Contact My Student Adviser' and log an enquiry.

To schedule a time to meet with me: 

Alison Mirpuri booking calendar