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UCL Alumni

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Frequently Asked Questions

Am I eligible for alumni benefits from UCL?

If you were enrolled in an undergraduate or postgraduate degree course at UCL for 100 days or more, you are eligible for all alumni benefits. If you are a former postdoctoral researcher, undertook a training programme, or attended a summer school at UCL, you can apply for associate alumni status by emailing alumni@ucl.ac.uk. If you undertook an intercollegiate course, elective or sabbatical role, unfortunately you do not qualify for alumni status.

Benefits
The following table illustrates the benefits and services available to the different types of alumni status:

BenefitAlumniAssociate Alumni
Alumni CardYesYes
Alumni Online CommunityYesYes
Alumni AccountYesNo
Email for LifeYesNo
E-journal AccessYesNo

What is my alumni ID?

Your alumni ID is a reference that can be found at the top of any mailings from UCL, beginning ‘8-‘ followed by 8 digits. If you have not received emails from us or cannot find this information please contact us quoting your date of birth and we will email your ID to you directly.

You may have a shorter alumni number from several years ago. To convert this to the new form simply add a prefix of 8-10, 8-100, or 8-1000 to create your new alumni ID. For example, 53775 is now 8-10053775.

How do I order an alumni card?

If this is your first card, you can order your alumni card through the alumni website. Once you have logged in click on the ‘update your details’ tab at the top left-hand side of the screen. Scroll down to ‘Send me my alumni card’ and select yes from the dropdown. Make sure your address is correct, scroll to the bottom of the page and click ‘submit’. Your card will be sent to you in 6-8 weeks. If you would like to access UCL libraries before this time please feel free to visit us to pick up a temporary card.

If you are unable to order your alumni card through the alumni website please email us with your full name as registered at UCL, along with your full current address and alumni ID or date of birth and we will gladly process your alumni card for you manually.

How do I access e-journals?

You can access e-journals through the alumni e-journal access portal, which can be found under the benefits and services tab to the left of this page. To log in you will need to use your credentials as registered for the alumni website. Resetting your password on the alumni website will reset your password for the e-journals.

I am having trouble accessing my email account

If you enrolled at UCL post-September 2009 you will still have access to your UCL inbox. To reset your password please contact ISD at servicedesk@ucl.ac.uk or 020 7679 5000.

Unfortunately, if you enrolled before this time we cannot offer you an extension to your student account. You are eligible for an UCLMail account. For more information see the Email for Life section. If you are having trouble logging in to your UCLMail account or have any other queries regarding your account please email help@uclmail.net.

How do I access the UCL libraries?

As an alum, you are eligible to apply for free reference access, renewable each calendar year.

You can register for membership at the main library, science library and Institute of Education library. Please check the opening times of the membership desk on the UCL libraries opening hours page. Click on the name of any library to view general and membership desk opening hours. 

You will need to bring with you:

  • photo ID
  • proof of address
  • proof of your alumni status (i.e. your alumni card)

For further information on acceptable documentation please see the library membership information page

For wifi access, you will need to ask for an UCLGuest login at the desk.

How can I get a new copy of my degree certificate or transcript?

For transcript enquiries please see the UCL transcripts page.

For new certificates or other certificate queries contact student records directly on studentrecords@ucl.ac.uk.

For proof of study or references contact studentstatus@ucl.ac.uk.

Where to get an academic reference

For all academic reference requests please email studentstatus@ucl.ac.uk.

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If you are thinking of studying at UCL and have queries about the application process, course details or career prospects please see the prospective students page.