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UCL Alumni

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Frequently Asked Questions

Am I eligible for alumni benefits from UCL?

If you were enrolled in an undergraduate or postgraduate degree course at UCL for 100 days or more, you are eligible for all alumni benefits.

If you completed the UCL Summer School, you can apply for associate alumni status by emailing alumni@ucl.ac.uk.

If you undertook an intercollegiate course, elective or sabbatical role, unfortunately, you do not qualify for alumni status.

Benefits
The following table illustrates the benefits and services available to the different types of alumni status:

BenefitAlumniAssociate Alumni
Alumni AccountYesNo
Email for LifeYesNo
E-journal AccessYesNo

What is my alumni ID?

Your alumni ID is a reference that can be found at the top of any mailings from UCL, beginning ‘8-‘ followed by 8 digits. If you have not received emails from us or cannot find this information please contact us quoting your date of birth and we will email your ID to you directly.

You may have a shorter alumni number from several years ago. To convert this to the new form simply add a prefix of 8-10, 8-100, or 8-1000 to create your new alumni ID. For example, 53775 is now 8-10053775.

How do I access e-journals?

You can access e-journals through the alumni e-journal access portal, which can be found under the benefits and services tab to the left of this page. To log in you will need to use your credentials as registered for the alumni website. Resetting your password on the alumni website will reset your password for the e-journals.

I am having trouble accessing my email account

If you enrolled at UCL post-September 2009 you will still have access to your UCL inbox. To reset your password please contact ISD at servicedesk@ucl.ac.uk or 020 7679 5000.

Unfortunately, if you enrolled before this time we cannot offer you an extension to your student account. You are eligible for an UCLMail account. For more information see the Email for Life section. If you are having trouble logging in to your UCLMail account or have any other queries regarding your account please email help@uclmail.net.

Do I have access to UCL Microsoft Office 365 applications?

From 27 March 2023, changes are being made to the licences that are granted to alumni for Microsoft 365 products. From this date, Microsoft 365 licences for alumni who have no other active association with UCL will be changed to give access to email only. Any other Microsoft 365 online services and data, such as OneDrive, will no longer be accessible from alumni accounts.

If you wish to retain access to data, you must follow the necessary steps to ensure that your data is not deleted. Find out more about alumni licensing for Microsoft 365 

How do I access the UCL libraries?

By registering for a Library Card online, alumni can visit UCL Libraries and use study space for free without needing to book a desk. Alumni can also borrow up to 5 books at a time from the Library for £50 per year.

For more information, please visit the library membership page under the title UCL Alumni.

How can I get a new copy of my degree certificate or transcript?

For transcript enquiries, please see the UCL transcripts page.

For new certificates or other certificate queries, please see the UCL degree certificates page.

For a proof of study, please contact studentstatus@ucl.ac.uk with your date of birth.

Where to get an academic reference

For all academic reference requests please email your department directly.

Couldn't find what you were looking for?

Get in touch with us via phone or email. Our details are below:

If you are thinking of studying at UCL and have queries about the application process, course details or career prospects please see the prospective students page.