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Degree Certificates

Upon completion of your degree and conferral of your award, you will receive a degree certificate and official transcripts.

On this page you will find information on:

UCL degree certificates

Degree certificates are legal documents and there should only ever be one in existence at any one time. 

UCL will not be able to confer your award if you have an outstanding UCL tuition fee. 

Certificate Dispatch and Delivery

Degree certificate and final transcripts are dispatched within 3 months from the date of conferral of your award to your home address on Portico. Please make sure that your home address details are up- to-date on Portico.

UK Addresses

Documents are dispatched by first class Royal mail. You will receive an email to notify you when your documents are due to be dispatched.

EU and International Addresses

Documents are dispatched by DHL (International). You will receive an email to notify you when your documents are due to be dispatched with tracking information. Please ensure you provide an up-to-date telephone number as you may be called by DHL to arrange delivery of your documents.

Certified copies of degree certificate

UCL does not provide additional paper copies, electronic or scanned copies of the degree certificate. We do not certify copies of degree certificates. A solicitor or notary public will be able to certify copies of your degree certificate.

For further information and guidance on this, please contact the Student Union.

Name changes following the issue of your degree certificate

Your degree certificate will be issued in the full name as it is registered on your student record as can be seen on Portico. UCL will not re-issue your degree certificate in a different name once your award has been conferred., except where an administrative error has occurred or where the University is required to make a retrospective change under the provisions of the Gender Recognition Act 2004. 

Please refer to UCL's policy and guidance on name changes for students transitioning gender.

Please refer to UCL's policy and guidance on updating your student details.

If you have changed your name following completion of your course of study, (for example, through marriage, or by Deed Poll), and wish to demonstrate to a prospective employer or education institution that your degree certificate or confirmation letter belongs to you, supporting documentation showing the name change should accompany the certificate.


University of London awards

The following students would have been awarded by the University of London:

If you require a replacement degree certificate for an award made by University of London, please contact the Diploma Production office. Their details are:

Diploma Production Office
University of London 
Stewart House
32 Russell Square
London
WC1B 5DN

Email: diploma.enquiries@london.ac.uk
Tel +44 (0) 207 862 8303
Fax +44 (0) 207 862 8287


Replacement certificates for Institution of Education awards

Replacement degree certificates for the awards made by the Institute of Education prior to August 2008 (as listed below), are available from the University of London.

Transcripts for the the following awards are available via the on-line store.

  • Advanced Diplomas
  • Graduate Certificates
  • Certificate in Education
  • Postgraduate Certificates or Diplomas

All degree level awards made from September 2008 to 3 December 2014 were awarded by the Institute of Education. 

If you require a replacement degree certificate for an award made during this period, please refer to the replacement degree certificates section of this web page.


Replacement degree certificates for UCL Awards

You may request a replacement certificate via the relevant links below. Once your replacement certificate has been issued, the original degree certificate will no longer be valid and UCL will not confirm its validity if asked to do so by a third party. It can take up to 3 months to process and dispatch replacement degree certificates. 

Replacement of your degree certificate that was lost in the post

If you never received your degree certificate because it was lost in the post, UCL Student Records will replace this free of charge. Please include your student number, date of birth, full name as registered at UCL and your home address in your request email to Student Records. 

I would like to request a replacement of my degree certificate that was lost in the post.

Replacement of your degree certificate that was damaged in the post

If you received your degree certificate but it was damaged in the post, UCL Student Records will replace this free of charge. You must notify UCL Student Records and provide electronic evidence of your damaged degree certificate. Please include your student number, date of birth, full name, delivery address and electronic evidence in your email request.

I would like to notify and request a replacement of my degree certificate that was lost in the post.

Replacement of your degree certificate that was lost, damaged or destroyed after it had been delivered to you

You must provide UCL Student Records with a sworn affidavit (statutory declaration form), signed in the presence of a Magistrate or Commissioner for Oaths, stating the circumstances that led to the loss, damage or destruction of the degree certificate. If your lost degree certificate is ever recovered, you must destroy it as it will no longer be valid.

You will then need to email your signed affidavit to the student records team. Please include your student number, date of birth, full name, reason for request of replacement certificate, delivery address and the statutory declaration form in your email request. 

I would like to request a replacement of my degree certificate that was lost, damaged or destroyed after it had been delivered.