XClose

UCL Library Services

Home
Menu

Stores - Frequently Asked Questions

What is in Store?
How do I order an item?
When will my order arrive?
Where do I collect my order?
Do we charge for this service?
Can I order items from other UCL Library sites through the Stores Service?
Can I photocopy items requested?
Will I be contacted if there is a problem?
What if I cannot find an item on the 'Open Shelf'; can I request it from Store?
If all copies of the book I require are on loan can I request it from Stores?
Can I visit the Store?
Can I collect an item held for someone else?
Is there a limit to how many items I can order?