Meet the Digital Education Team
The Digital Education Team are based within Information Services Division (ISD) and provide support, advice and training for all aspects of Learning Technology, e-learning and distance learning across the whole of UCL.
Meet the team
Fiona Strawbridge has managed e-learning support at UCL since its inception. She has seen the service grow from three people supporting a handful of courses in the old Learning Technology Support Service in 2003 to the current extended structure which now includes school-facing support, distance learning, digital skills development, innovations and evaluation, and learning spaces support. As well as running the Digital Education group, she is ISD's Education Domain lead, overseeing the portfolio of education-related IT projects.
Fiona joined UCL in 2000 when she was responsible for IT training. Before joining UCL Fiona lectured in remote sensing and geographic information systems at Bath Spa University following a stint as a post-doc at UCL's Mullard Space Science Laboratory.
- Digital Education Services
The Digital Education Services team is led by Jason Norton. They are responsible for managing UCL Learning Technology core services, end-user support and the central training programme.
E-Learning Services Manager
Jason is the core services team leader and service owner for all of our core e-learning services. His interests lie in Digital Anthropology, the use of online virtual worlds and the gamification of learning.
Rod works with the Digital Education Services team supporting and advising on the use of Lecturecast, Moodle, Electronic Voting, Opinio and a range of other technologies employed in teaching and learning.
Learning Technology Officer
Fiona joined the Digital Education Services team in December 2011, and works with Zaman in acting as the first point of contact for all e-learning enquiries.
Learning Technology Officer
Zaman has been working in various departments of ISD since 2008, joining the Digital Education Services team in 2012 to provide E-Learning training and support. He is currently supporting the public e-learning platform, UCL Extend. Karen Shackleford-Cesare
Learning Technology Officer
Karen joined the team in December 2016 from the University of Roehampton . She supports and advises on the use of a range of technologies including Moodle, Turnitin and MyPortfolio. From February 2017 she will act as service lead for the latter two.
Professional interests include student motivation and engagement, e-assessment, (including peer and ipsative assessment and feedback data analysis) Also and improving the usability of, and productivity gains from learning technologies.
A fellow of the HEA and previously a lecturer in Management Information Systems at the University of the West Indies, she has taught undergraduates in both face-to-face and distance modes. Acknowledging that learning technologies may not be able to compete with the "pulling power" of an academic's infectious enthusiasm for their subject to motivate students, she is confident that used strategically, they can disrupt and transform both learning and teaching in HE. Hence, Karen is keen to work with UCL academics and colleagues to prove it.
- Digital Education Advisory
The Digital Education Advisory team is led by Clive Young. They are responsible for supporting and disseminating good practice through school-facing facilitators who work closely with CALT colleagues. This includes running local events and staff development activities. The team also includes a distance learning facilitator.
Digital Education Advisory Team Leader
Clive has worked as a learning technology consultant in several universities, most recently with Imperial College London. He has led several UK and international projects on the pedagogic design of video and was an e-learning project evaluator for the European Commission. Clive is also an associate lecturer at the Open University tutoring on their MA in Online and Distance Education.
Digital Education Advisor (BEAMS)
Jessica is a Senior Fellow of the Higher Education Academy with a background in web development and has been working to support the use of technology in educational institutions since 2004. Her interests centre around e-assessment, accessibility, digital scholarship and learning analytics. Recent projects she has worked on include initiating development of the Moodle MyFeedback report, leading the development of UCL's E-Learning Baseline and helping to establish the UCL E-Learning Champions' Network and UCL Student Blog.
Jessica works with departments across the Built Environment, Engineering and Mathematical and Physical Sciences to improve their use of e-learning and co-manages three Learning Technologists within the Engineering faculty.
Digital Education Advisor (SLASH)
Mira is a Senior Fellow of the Higher Education Academy with a broad background in e-learning and academic development. Her interests are wide-ranging including all kinds of group work from Wikipedia to discussion forums, peer feedback, large groups, note-taking, and multimodal communications. She has carried out a number of UK digital education projects and has taught at undergraduate level. Her UCL-wide work includes the Assessment Review, work on the Arena programmes, and on Connected Curriculum Working Groups.
Mira particularly works with Arts & Humanities, Laws, Social & Historical Sciences and the School of Slavonic & East European Studies. Her 2016-17 Connected Curriculum secondment to CALT will explore UCL's practices with multimodal assessment.
Digital Education Advisor (SLMS)
Nataša has been working on e-learning development in medical, nursing and allied health sciences in higher education since 2006. Particular interests: blended learning, open educational resources, online videos in medical education, digital literacies and instructional design.
Nataša has a background in science, web development and teaching.
Nataša works with the School of Life and Medical Sciences Faculties (Brain Sciences, Life Sciences, Medical Sciences an population Health Sciences).
Learning Technologies Unit Lead (IOE)
Tim has worked as a learning technology consultant in further education and remote organisational learning contexts before joining the IOE in 2005. He has since been involved in several UK and international research and consultancy projects on e-assessment, online collaboration and academic development. Tim has a background as a media producer with special expertise in large scale events and mass participation, and his particular interests are web conferencing, communication and online pedagogy.
Tim works at the Institute of Education on enhancing online and blended learning practices, and he teaches fully online on IOE postgraduate programmes.
- Digital Education Developments
The Digital Education Developments team is led by Steve Rowett. They are responsible for horizon scanning, trialling and evaluating new technologies and pedagogies, as well as designing and evaluating technology-enhanced physical learning spaces.
Digital Education Developments Team Leader
020 3549 5132
Steve has worked in learning technologies for a number of years, most recently at the University of Surrey. He has particular experience in supporting staff designing activities for blended learning programmes and in e-portfolios and personal response (also called electronic voting) systems. He is also an online tutor at the University of Hull.
Learning Spaces Specialist
020 3549 5167
Paul joined UCL in September 2012. His role focuses on learning space design and use. Prior to UCL Paul worked for nine years at the University of Surrey as a Senior Learning and Technology Adviser and has worked in post-school education since 1991.
020 3549 5194
Janina joined Digital Education Developments in December 2012. Her role involves horizon scanning and trialling new technologies for learning and teaching, including open badges, social media, gamification, augmented reality and anything else that emerges.
Digital Project Officer
020 3549 5216
Samantha joined UCL in January 2013.
She is a qualified teacher and spent a number of years teaching ICT at Secondary level including ‘A’ level. In addition, Samantha is an Associate Fellow of the HEA. Her areas of expertise are data analysis; incorporating database design & development, statistical computing and data cleaning, and programming (R, MatLab, HTML/CSS, Python). Samantha was featured in the BCS 2015 Women in IT campaign (http://www.bcs.org/category/18462) and is currently on secondment to the Information Security Group. In November 2015 obtained MSc Intelligent Systems.
- Faculty/Department Learning Technologists
There are a number of Learning Technologists based in faculties and departments that are co-managed by the E-Learning Facilitator for their corresponding school. They are responsible for supporting and disseminating good practice within their faculty / department. This includes managing projects, running local workshops and supporting staff.
Faculty of Population Health Sciences
With a background in skilled manual labour, construction management, educational awarding bodies, charities, the Arts, corporate enterprise and entrepreneurship, information technology, e-learning and instructional design, you can basically ask him questions on anything, and even if he doesn't know the answers, he will always be polite, wise and often humorous in his response.
Matthew has a background in web design/AV production and joined UCL in 2011. He has worked with technology in various roles across arts, charity and HE organisations for around 15 years.
Science, Technology, Engineering and Public Policy (STEaPP)
Alan is based in Department of Science Technology Engineering and Public Policy (STEaPP) and supports the department by designing and developing online, blended, and face-to-face courses for multi-channel learners. In addition to the department's education programmes, Alan also supports 'How to Change the World' as part of UCL Global Citizenship Programme that brings undergraduate engineering students together from all disciplines to address some of the toughest of global problems. Alan is a Fellow of the Higher Education Academy and he is also a qualified librarian, graphic designer and project manager.
Management Science & Innovation (MS&I)
Matt works as a departmental technologist within the department of Management Science & Innovation. Matt has a background in online marketing and web design. He joined UCL from Secondary and Further education where he gained experience in learning technologies. He is interested in blended learning and instructional design.
- Digital Skills Development
The Digital Skills Development team is led by Caroline Norris. The team provides training and support to students and staff in the development of digital capabilities.
Digital Skills Development Manager
Caroline has been involved in 'IT Training' for over a decade at UCL and set up and ran the Open Learning Centre, managed the European Computer Driving Licence programme and has overseen both staff and student IT training programmes over the years. She currently manages the Digital Skills Development team which provided training and support for both staff and students to develop their digital capabilities to meet their personal, professional and academic needs. The focus of the team has mostly been on supporting people in their use of desktop applications but they are now widening their focus to include a broader range of digital capabilities and are increasingly exploring new ways of delivering content through online and blended courses and student-facilitated workshops
As well as managing the work of the team, Caroline also takes a lead on digital capabilities provision at UCL and is responsible for Lynda.com which offers a wide range of video tutorials in creative, business and technical skills. Caroline has a particular interest in employability and the neuroscience of learning.
- Digital Literacy Officer
Digital Literacy Officer
Moira joined UCL in 2007 working for UCL Centre for Advancing Learning and Teaching (CALT) and moved to Digital Education in 2014. Previous experience in HR, recruitment and business consulting with employers from Blue Chip to start-ups on business services for high tech companies. Moira has a focused interest in student digital and information literacy skills for employability.
For general enquiries please email digi-ed[@]ucl.ac.uk. For urgent enquiries you can telephone the Service Desk on 020 7679 5000 (Ext: 25000 within UCL)