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Request a porter / Get something moved within UCL

The UCL Portering Service is able to carry out light removals and deliveries and the setting up of rooms for functions and events. To request a porter service, you will need to raise a service request with the Estates Customer Helpdesk.

Before you start

You will need:

  • your UCL username and password;
  • contact details – with an alternative point of contact if possible;
  • date you would like the work carried out;
  • building and room details; and
  • descriptions – list of the items to be collected. Please give as much detail about the items as you can (size, weight, etc).

Please give at least five working days notice.

Make a service request in MyCampus

  • Make a service request in MyCampus, making sure that you include all the details requested above. Depending on the request more information could be useful in assessing how and when to fulfil the request.
  • You'll be given some options to help the team identify the exact nature of the problem.
  • The customer team will process your report, and update you with next steps.