UCL Institute for Risk and Disaster Reduction


IRDR0003 - Emergency and Crisis Management

Emergency, Crisis, Disaster, Emergency management, Business continuity management, Response, Recovery

Module Tutor: Professor David Alexander

Module code: IRDR0003, 15 credits

Department: IRDR

Emergency and disaster management is set to become a fully-fledged profession. It requires practitioners to coordinate complex operations that involve many different kinds of expert and widely diverse problems that must be solved rapidly and efficiently. This module will cover the procedures, techniques, equipment and forms of organisation used in managing disasters, crisis situations and major incidents. It will address leadership and problem-solving skills and enable students to gain familiarity with the environments, protocols and relationships involved in modern emergency management. Ample use will be made of case histories and scenario-based classroom discussions and exercises. The module will be a preparation for the distinct management processes that need to be used in real emergency situations, including the ability to anticipate unexpected developments and the skills of adaptation to rapidly changing circumstances.

The module will cover the following topics:

  • Management and leadership
  • Teamwork and task forces
  • Emergency operations centres (EOCs) and command procedures
  • Emergency communication equipment, protocols and procedures
  • Logistics and crisis mapping
  • Warning and evacuation
  • Emergency search and rescue
  • Use of helicopters and other aerial vehicles: operations and safety procedures
  • Disabled people in disaster
  • Damage survey and the organisation of post-disaster shelter
  • Emergency exercises and drills in the EOC and field
  • Mass media liaison and the role of the spokesperson