UCL Qatar


Help and Support

Help and Support

This section contains information about the various information skills training and student support services that are provided by UCL Qatar Library, as well as details about how to contact the Library to ask for help or advice. A number of information skills guides and help sheets can also be accessed and downloaded from this section.

Information Skills Training Page

UCL Qatar Library provides a range of information skills support including time-tabled classes for students.

Should you need any help with information searching and retrieval or if you have any queries regarding these classes then please contact the Library at library.qatar@ucl.ac.uk or by phone on +974 4000 2660.

Drop-In Sessions

For 1-to-1 support on general academic study skills you can come and talk to the Deputy Librarian, Osagie Ehibor, at one of our drop-in sessions.

Drop-In Session Times

Drop-in sessions are currently being offered on an ad hoc basis.  Please contact Osagie Ehibor to book an appointment. Tel: +974 4000 2664 or email: o.ehibor@ucl.ac.uk.

We will be able to offer you subject-specific advice to help you find, evaluate and manage information for your essays, dissertations or literature reviews. We can also advise on referencing your work correctly.

What to Expect from the Drop-In Sessions

You will receive guidance and suggestions to help you improve your study, but we do not offer a proofreading service or provide help with an essay close to a deadline. If you need further support please contact your personal tutor.

Get the Most from Your 1-1 session

To help structure the session it is advisable, although not compulsory, to bring some of the following items with you:

  • Examples of some work you have been set
  • An outline of the assessment criteria
  • A timetable of submission dates
  • Any work you have already written
  • Feedback you have received from your tutor.

What we can do for you

We will negotiate a realistic contract with you, acknowledging your deadlines balanced against other demands on Library staff time.

We will read and comment on sections of your work, picking out key points and making recommendations for change.

We will signpost you to other appropriate services and offer advice on getting the most out of your meetings with your tutor. If necessary we will suggest you return for a follow-up session.

What we cannot do for you

We cannot offer a proofreading service and we cannot write your essay for you.

Please be realistic in your expectations. Don't bring a lengthy essay or dissertation for checking - we cannot deal with such a large volume of work.


Discussions with library staff will be treated in confidence.

Sometimes it may be in your best interests for us to exchange information with others. This may be to demonstrate that you have been seeking help and advice or to ensure that there is a consistency of advice being given. We will discuss this with you at drop-in and get your full agreement before taking any action.

We keep data based on your session for statistical and report-writing purposes. Individual students are never identified in these reports.

Referencing, Citing and How to Avoid Plagiarism

When writing a piece of work, you need to refer in your text to any material you have used that has been written or produced by others. This procedure is called citing or quoting references. Citing materials that you have referred to correctly will enable you to avoid plagiarism.

For help and guidance with referencing, citing and avoiding plagiarism, please refer to this guide sheet, which can be download and saved or printed for reference.

Should you need to speak to someone for further advice and help then please contact the Deputy Librarian, Osagie Ehibor, by email at o.ehibor@ucl.ac.uk or by phone on +974 4000 2664.

Using Bibliographic Management Software

UCL Qatar students and staff have access to EndNote, Zotero and other bibliographic management software whilst using UCL computers.  These resources are both very similar to each other and are designed to help you:

  • Store and manage references
  • Output reference lists and bibliographies
  • Cite references from your written work.

You can find out more about using via the guide sheets below:

Should you need to speak to someone for further advice and help then please contact the Deputy Librarian, Osagie Ehibor, by email at o.ehibor@ucl.ac.uk or by phone on +974 4000 2664.

How to Search the Literature

A literature search forms part of the wider 'literature review' process of almost any major piece of academic research. It involves finding out what other work has already been done in your field. It will help to shape your research by:

  • Outlining the intellectual progress of research in your field to date.
  • Establishing whether your research is original.
  • Suggesting a narrow and defined scope for your study.
  • Putting your work into a wider context.
  • Suggesting possible methodological approaches.

This guide will give you tips on doing your literature search and guidance on what to do with the references you find.


Students and staff at UCL Qatar are expected to comply with the Law on the Protection of Copyright and Related Rights issued by the State of Qatar.