Government announces new plan to make it easier for patients to see their GP

Professor Nora Colton (UCL Global Business School for Health) comments on the complexities of the UK health service and says the key problems are systemic: "the workforce, lack of infrastructure, poor use of data and the inability of key stakeholders to address issues."

Listen: Times Radio 'The Evening Edition with Henry Bonsu' (from 9 mins, 41 secs)