Dr Paul Shearing (UCL Chemical Engineering) is interviewed about the technical problems with lithium batteries used by Samsung in their Galaxy Note 7, while Dr Dimitrios Tsivrikos (UCL Psychology & Language Sciences) comments on how the company can mitigate the damage to its reputation.
Listen: BBC Radio 4 '5 live Breakfast' (from 1 hr 7 mins 37 secs),
Read: BBC News