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Changing DNS settings

This only applies if your DNS settings are manually configured and not obtained by DHCP.

Windows Operating Systems


1.    Do one of the following:

  • In Windows 10, in the search box on the taskbar, type View network connections, and then select View network connections at the top of the list.
  • In Windows 8.1, select the Start button, start typing View network connections, and then select View network connections in the list
  • In Windows 7, open Network Connections by selecting the Start button, and then selecting Control Panel. In the search box, type adapter, and then, under Network and Sharing Centre, select View network connections

2.    Select your connection type (Local Area Connection)

3.    Select Properties

4.    Select Internet Protocol Version 4 (TCP/IPv4) to highlight, then select Properties button again
5.    Manually set the DNS server address by selecting the radio button next to Use the following DNS server addresses.

6.    Type in the following DNS server address: 144.82.250.1 for Preferred and 193.60.250.1
N.B: machines joined to the active directory forest should use the following settings instead: 144.82.252.9, 193.60.252.9.

Mac Operating Systems


This only applies if your DNS settings are manually configured and not obtained by DHCP.
1.    Select System Preferences from the Apple menu

2.    Select Network

3.    Select a network interface from the sidebar. By default, your primary network interface is selected. Select Advanced.

4.    Click the DNS tab.

5.    Remove any existing addresses: highlight the address by clicking on it and select the – button. Select OK.

6.    Select the + button to add a new DNS server

7.    Type in the following DNS server address: 144.82.250.1 and 193.60.250.1

8.    Select Apply


N.B: machines joined to the active directory forest should use the following settings instead: 144.82.252.9, 193.60.252.9.

Linux Operating Systems

This only applies if your DNS settings are manually configured and not obtained by DHCP.

1.    Open the resolv.conf file with an editor: sudo vi /etc/resolv.conf

2.    Add lines for the name servers that you want to use. The following table displays which name server IP addresses to use depending on which datacentre houses your cloud servers. The “Name server IP address” column shows the lines to add to the configuration file:

Name server IP address

nameserver 144.82.250.1

nameserver 193.60.250.1

3.    Save the file.
*Note that if the reslv.conf has a line such as # generated by network manager it should not be edited directly but from network manager.