Information Services Division


Groups and Teams

Groups and Teams logo…

As part of the Office 365 service, UCL staff and students can create their own spaces to collaborate using two features known as Groups and Teams. Groups and Teams contain a collection of various tools within Office 365 which can be used to work on events, projects or for departmental support.

Creating and administrating Groups and Teams can be performed by the end user and is accessible by logging in to the Outlook Web Access.

Groups vs Teams

Certain functionality between Groups and Teams is shared, however Teams is designed to be more chat-focused. The following defines each feature further:

What is a Group?

A Group is a collection of tools which can be used together for a specific purpose. A Group can be made either private (invitation only) or public (all users can join). When a Group is created, a Team is not created. A new Group will include:

  • Shared Inbox – For email conversations between your members. This inbox has an @live.ucl.ac.uk email address, but can only accept messages from UCL senders.
  • Shared Calendar – For scheduling events related to the group.
  • SharePoint Document Library – A central place for the group to store and share files.
  • Shared OneNote Notebook – For gathering ideas, research, and information.
  • SharePoint Site – A central repository for information, links and content relating to your group using the 'modern look' site layout.
  • Planner – For assigning and managing project tasks among your group members.

What is a Team?

A Team is a workspace orientated towards chat-based collaboration. Within a Team users create Channels to discuss specific topics and ideas. Tabs can also be added within a Team for quick access to certain files, apps (such as Planner or SharePoint) or external pages. When a Team is created, a Group is also generated with the same name to also provide the same tools as Groups.

Features within a Team include:

  • All the available tools within the created Group (Inbox, Calendar, Document Library, Notebook, Team Site and Planner).
  • Persistent chat using Channels.
  • Add tabs to the Team to access content quickly.

Note: Teams can be created and accessed by using the Outlook Web Access and the Microsoft Teams app. Use of the Microsoft Teams app is currently self-supported.

Groups and Teams How-To Guides

Groups (SharePoint support portal)

Note: To access the SharePoint support portal, please log in using the same username format and password as your email account (e.g. userID@ucl.ac.uk).

Teams (external Microsoft documentation)